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Online filing of RTI application through http://rtionline.gov.in - Procedure, Guidelines & FAQ


Presently, the Online filing of RTI Request and Appeal is avaiable ONLY for Department of Personnel & Training (DOPT).  It is planned to extend this facility to all the Ministries/Departments of Govt. of India within a month. This facility is presently not proposed to be extended for field offices/attached/subordinate offices.

No. 1/1/2013-IR 
Government of India 
Ministry of Personnel, Public Grievances & Pensions 
Department of Personnel & Training
North Block, New Delhi 
Dated: 22/04/2013
OFFICE MEMORANDUM

Subject: Launch of RTI web portal for online filing of RTI application.

A Web Portal namely RTI Online with un https://rtionline.gov.in has been launched. This portal, developed by NIC, is a facility for the Indian Citizens to online file RTI applications and first appeals and also to make online payment of RTI fees. The prescribed fees can be paid through Internet banking of State Bank of India and its associate banks as well as by Credit/Debit cards of Visa/Master, through the payment gateway of SBI linked to this site.

2. At present, this facility is available only for Department of Personnel and Training (DoPT). It is planned to extend this facility to all the Ministries/Departments of Govt. of India within a month. This facility is presently not proposed to be extended for field offices/attached/subordinate offices.


3. This system would work as RTI MIS also. The details of RTI applications received through post should also be entered into this system. The system would also provide for online reply of RTI applications, though reply could be sent by regular post also.

4. It is requested that full co-operation may be extended for the successful implementation/roll out of this facility. First of all, it is necessary that the RTI Nodal Officers, officials of RTI Cell and all the CPIOs / FAAs of the Ministries/Department sare trained to use this facility. Arrangements have been made to provide training to the RTI Nodal Officers, RTI Cell officials and the NIC/1T personnel attached with the Ministries/Departments, by DoPT with the help of NIC, within next 2-3 weeks. The schedule for such training would be intimated to the RTI Nodal Officers directly. It is requested that training for all the CPIOs and FAAs may be organized by the concerned Ministry/Department, through these officers trained by DoPT / NIC.

5. The screen shot of the home page of the portal, the terms and conditions and copy of the O.M.No.1/1/2013-IR dated 08.04.2013 issued in respect of DoPT are enclosed for information.

6. The contents of this OM may be brought to the notice of all concerned.

sd/- 
(Sandeep Jain) 
Deputy Secretary

***

GUIDELINES FOR USE OF RTI ONLINE PORTAL

  1. This Web Portal can be used by Indian citizens to file RTI application online and also to make payment for RTI application online. First appeal can also be filed online.
  2. At present, an applicant who desires to obtain any information under the RTI Act can make a request through this Web Portal to only Department of Personnel and Training (DoPT).
  3. On clicking at "Submit Request", the applicant has to fill the required details on the page that will appear. The fields marked * are mandatory while the others are optional.
  4. The text of the application may be written at the prescribed column.
  5. At present, the text of an application that can be uploaded at the prescribed column is confined to 500 words only.
  6. In case an application contains more than 500 words, it can be uploaded as an attachment, by using column "Supporting document".
  7. After filling the first page, the applicant has to click on "Make Payment" to make payment of the prescribed fee.
  8. The applicant can pay the prescribed fee through the following modes:
    (a) Internet banking through SBI and its associated banks;
    (b) Using credit/debit card of Master/Visa.
  9. Fee for making an application is as prescribed in the RTI Rules, 2012.
  10. After making payment, an application can be submitted.
  11. No RTI fee is required to be paid by any citizen who is below poverty line as per RTI Rules, 2012. However, the applicant must attach a copy of the certificate issued by the appropriate government in this regard, alongwith the application.
  12. On submission of an application, a unique registration number would be issued, which may be referred by the applicant for any references in future.
  13. The application filed through this Web Portal would reach electronically to the "Nodal Officer" of DoPT, who would transmit the RTI application electronically to the concerned CPIO.
  14. In case additional fee is required representing the cost for providing information, the CPIO would intimate the applicant through this portal. This intimation can be seen by the applicant through Status Report or through his/her e-mail alert.
  15. For making an appeal to the first Appellate Authority, the applicant has to click at "Submit Appeal" and fill up the page that will appear.
  16. The registration number of original application has to be used for reference.
  17. As per RTI Act, no fee has to be paid for first appeal.
  18. At present, an applicant/the appellant can see the following status :
    (i) Application filed on..
    (ii) Additional fees, if required..
    (iii) Appeal filed on..
    (iv) Replied on..
  19. The applicant/the appellant should submit his/her mobile number to receive SMS alert.
  20. All the requirements for filing an RTI application and first appeal as well as other provisions regarding time limit, exemptions etc., as provided in the RTI Act, 2005 will continue to apply.
****

Frequently Asked Questions
RTI Online

  1. To which Public Authority can I file a request? 
    An applicant who desires to obtain any information under the RTI Act 2005 can make a request through this RTI Online Portal to only the Central Public Authorities of main Ministries/Departments located at New Delhi initially. In the first phase, this facility is available to make a request to Department of Personnel and Training only.
  2. How do I write my application for seeking the information as per RTI Act 2005?  
    The text of the application may be written in the prescribed column of the form. At present, the text of the application is confined up to 500 characters only in the prescribed column of the form.
    In case, the text of an application contains more than 500 characters, it can be uploaded as a PDF attachment in the “Supporting Document” column of the form.
  3. How do I make the payment for RTI fee? 
    After filling the first page, a non-BPL applicant has to click on “Make Payment” button for remittance of the prescribed RTI fee.
    The applicant can pay the prescribed RTI fee through the following modes:
    (i). Internet banking through SBI and its associated banks.
    (ii). Using ATM-cum-Debit card of State Bank of India.

    It may be noted that no RTI fee is required to be paid by any citizen who is below poverty line, as per RTI Rules, 2012. However, the applicant must attach a copy of the certificate issued by the appropriate government in this regard, along with the application.
  4. Do I get any receipt for online filing of RTI application?
    On submission of an application, a unique registration number will be issued, which may be referred by the applicant for any future reference.
    It may be noted that the application filed through this RTI Online Portal will reach electronically to the “Nodal Officer” of the said Ministry/Department and “Not” to the CPIO of the concerned Ministry/Department.
    The Nodal Officer will transmit the RTI application, either electronically or physically to the concerned CPIO.
  5. What will happen to my application if I select a wrong Public Authority in the prescribed form?
    In case the RTI application is not meant for the Ministry /Department which has been selected by the applicant, the “Nodal Officer” of the said Ministry/Department will transfer the application electronically to the “Nodal Officer” of the concerned main Ministry/Department located at New Delhi, under section 6(3) of the RTI Act.
  6. Will I be informed about the additional fee (if any) is required to pay?
    In case additional fee representing the cost is required for providing information, the Nodal Officer will intimate the same, which can be viewed by the applicant through ‘View Status’ option in the RTI Online Portal and an e-mail alert will be sent to the applicant for the same.
    For submitting the additional fee online, the applicant needs to use the option ‘View Status’ in the RTI Online Portal and on providing the registration number of the request option for ‘Make Payment’ will provided.
  7. How do I file an appeal with First Appellate Authority?
    For making an appeal to the first Appellate Authority, the applicant has to select the option “Submit First Appeal” in the RTI Online Portal and fill up the form that will appear.
    The registration number of original application may be used for the reference.
    The appeal so filed through this RTI Online Portal will also reach electronically to the Nodal Officer of the concerned Ministry/Department and Not to the first Appellate Authority.
    The Nodal Officer will transmit the first appeal to the concerned First Appellate Authority (FAA), either electronically or physically.
  8. Do I need to make any payment for filing an appeal?
    As per RTI Act, no fee has to be paid for first appeal.
  9. Do I get any SMS from RTI Online Portal?
    Though optional, the mobile number can be provided by the applicant/ appellant in order to receive SMS alerts.

***

O.M.No.1/1/2013-IR dated 08.04.2013


No.1/1/2013-IR 
Government of India 
Ministry of Personnel, Public Grievances & Pensions 
Department of Personnel & Training 
North Block, New Delhi 
Dated: 08/04/2013 
OFFICE MEMORANDUM 
Subject: Launch of RTI web portal for online filing of RTI application. 
A Web Portal namely RTI Online with url https://rtionline.gov.in has been launched. This is a facility for the Indian Citizens to file RTI applications and first appeals online and also to make payment of RTI fees online. To begin with, this facility is available only for Department of Personnel and Training (DoPT). 

2. The applicant can pay the prescribed fee through the following modes: 
a) Internet banking through State Bank of India and its associate banks; 
b) Credit/Debit card of Visa/Master. 

3. As prescribed in the RTI Rules, 2012, RTI application fee is Rupees 10/-. No RTI fee is required to be paid by any citizen who is below poverty line. However, such applicant must attach a copy of the certificate issued by the appropriate government in this regard, along with the application. 

4. The application filed through this Web Portal would reach electronically to the "Nodal Officer" of DoPT. The Nodal Officer shall access this portal at least twice in a day. He shall transmit the RTI application electronically to the concerned CPIO. In case the RTI application is not meant for DoPT, the "Nodal Officer" shall transfer the application physically to the concerned public authority, under section 6(3) of the RTI Act. 

5. Each CPIO has been provided username and password by the Nodal Officer, to login. All CPIOs shall regularly check the portal, atleast once in a day, to know whether any new RTI application has been received or not. 

6. In case additional fee is required representing the cost for providing information, the CPIO shall intimate the applicant about the same through this portal. 

7. The first appeals filed through this Web Portal would also reach electronically to the "Nodal Officer" of DoPT, who would transmit the appeals electronically to the concerned First Appellate Authority (FAA). Each FAA would be provided 6 username and password by the Nodal Officer to login. All FAAs shall regularly check the portal to know whether any new appeal has been received or not. 

8. The CPIOs and the FAAs shall reply to the applicant/appellant electronically through this portal. However, if the volume of information to be supplied is large, the same could be sent through post, as being done at present. 

9. The RTI applications received physically through Dak in RTI Cell should also be entered in the Portal by the Nodal Officer/RTI Cell, before forwarding to the concerned CPIO. The RTI applications received physically- through Dak directly by the CPIO should also be entered in the Portal by the concerned CPIO. The CPIOs should reply to such applications physically through post. 

10. It may be noted that management of RTI applications/first appeals received henceforth would be through this portal and not through the existing RTIMIS. However, CPIOs/FAAs may continue to use the RTIMIS to clear the pendency, for the RTI applications/first appeals lodged in RTIMIS till date. 

11. All the requirements for filing an RTI application and first appeal as well as other provisions regarding time limit, exemptions etc., as provided in the RTI Act, 2005 shall continue to apply. 

(Sandeep Jain) 
Deputy Secretary 
All Officers/Desks/Sections, DOP&T

Source: www.persmin.nic.in & http://rtionline.gov.in
[http://ccis.nic.in/WriteReadData/CircularPortal/D2/D02rti/1_1_2013-IR-D.pdf]
[http://rtionline.gov.in/FAQ-RTI-Online.pdf]

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Central Government Employee News and Tools: Online filing of RTI application through http://rtionline.gov.in - Procedure, Guidelines & FAQ
Online filing of RTI application through http://rtionline.gov.in - Procedure, Guidelines & FAQ
Presently, the Online filing of RTI Request and Appeal is avaiable ONLY for Department of Personnel & Training (DOPT). It is planned to extend this facility to all the Ministries/Departments of Govt. of India within a month. This facility is presently not proposed to be extended for field offices/attached/subordinate offices.
Central Government Employee News and Tools
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