Pensioners Issues: Minutes of the 30th SCOVA meeting held on 23rd March 2018 - Amendment

Pensioners Issues: Minutes of the 30th SCOVA meeting held on 23rd March 2018 - Amendment

F.No. 42/05/2018-P&PW(G)
Government of India
Ministry of Personnel, P.G and Pensions
Department of Pension & Pensioners Welfare

3rd Floor, Lok Nayak Bhawan
Khan Market, New Delhi-110003
Date:- 14th June, 2018


Sub:- Minutes of the 30th SCOVA meeting held under the chairmanship of Hon'ble MOS(PP) on 23.03.2018, at Vigyan Bhawan Annexe, New Delhi-reg

Reference is invited to this Department’s OM of even no. dated 25th April,2018 on the subject cited above and to say that at Sl No. 11 of the "List of Participants-Pensioners Associations " the word ”Gwalior" may be read as "Mysore, Kamataka".

(Charanjit Taneja)
Under Secretary to the Government of India

1. All the Pensioners Associations included in the SCOVA vide Resolution dated 31.01-2018.
2. To All participative Ministries/Departments in 30th SCOVA meeting.


SCOVA : Minutes of the 30th SCOVA meeting held on 23rd March 2018

F.No. 42/05/2018-P&PW(G)
Government of India
Ministry of Personnel, P.G and Pensions
Department of Pension & Pensioners Welfare
3rd Floor, Lok Nayak Bhawan
Khan Market, New Delhi-110003
Date:- 25th April, 2018
All the Pensioners Associations included in the SCOVA
vide Resolution dated 31.01.2018

Sub:- Minutes of the 30th SCOVA meeting held under the chairmanship of Hon’ble MOS(PP) on 23.03.2018, at Vigyan Bhawan Annexe, New Delhi-reg.

Please find enclosed herewith the minutes of the 30th Meeting of Standing Committee of Voluntary Agencies (SCOVA) held under the chairmanship of Hon’ble MOS(PP) on 23.03.2018, at Vigyan Bhawan Annexe, New Delhi for your kind perusal.

Encl: as above
(Charanjit Taneja)
Under Secretary to the Government of India

Minutes of the 30th Meeting of Standing Committee of Voluntary Agencies (SCOVA) held on 23.03.2018 under the chairmanship of Hon’ble MOS(PP) at Vigyan Bhawan Annexe, New Delhi

The 30th meeting of Standing Committee of Voluntary Agencies (SCOVA) was held under the chairmanship of Hon’ble MOS(PP) on 23.03.2018. List of participants is enclosed.

2. Joint Secretary (P) welcomed the representatives of Pensioners Associations and the participating officers from various Ministries/Departments

3. He mentioned that some issues of the last SCOVA meeting have been resolved. Two review meetings were held with Ministry of Health & Family Welfare on 05.06.2017 and with Ministry of Health & Family Welfare, CPAO, Ministry of Defence, Department of Telecom and Department of Financial Services on 09.01.2018 to resolve issues pending in SCOVA.

4. Thereafter, the Action Taken Report on the decisions of the 29th SCOVA meeting and Fresh Agenda Items of the 30th SCOVA meeting were taken up for discussion.

5. Discussion on the Action Taken Report of 29th SCOVA meeting

(i) Revision of PPOs of pre-2006 pensioners.

CPAO, Ministry of Railways, Department of Telecom and Department of Posts informed that revision of pension w.e.f 01.01.2006 in respect of all pre-2006 pensioners has been completed. CGDA informed that out of a total of 1,39,504 Air Force Pensioners drawing pension as on 01.01.2016, 76591 were identified as pre-2006 pensioners. Revised authority in respect of 69,595 pre-2006 pensioners has been issued. However, revised PPOs in respect of 6996 pensioners were yet to be issued. These cases are pending due to non-matching of records (PPO No.) provided by PDAs with the records available with Pension Sanctioning Authorities (PSAs). Banks are also not able to intimate correct PPO numbers in these cases. He informed that efforts are being made to identify these 6996 pre-2006 pensioners.

The Air Force Association contested the claim of CGDA that there are only 1,39,504 Pre-2006 Air Force Pensioners. It was brought out by the Secretary Air Force Association that in Mar 17, the Raksha Mantri while giving an answer to Lok Sabha Starred question had indicated the figure as 2,05,942. Further, as late as Feb 18, the JCDA (AF) has shown the figure as 2,60,895 Air Force Pensioners in an excel sheet marked as “CPPC wise, no. of pensioner-airforce” and sent to Directorate of Air Veterans, (DAV) Air HQ on their CD. As regards the number of pre-06 Air Force Pensioners for whom Corr. PPOs have not been issued, the number is close to 1,00,000 and not 6,996 as stated by CGDA.

It was decided that CGDA will reconcile the figures of all pending cases of revision of pension of pre-2006 pensioners in consultation with Directorate of Air Veterans, Air HQ and issue revised authority in respect of all the pre-2006 pensioners along with their 7th CPC Pension revision. CGDA will also take urgent action to identify the 6996 pre-2006 pensioners and issue revised authority, where necessary. It was decided that the CGDA will fix a target date of around 3 months for completion of these activities. Subject to this, the item was closed in respect of all other Departments.
(Action: CGDA)
(ii). Health Insurance Scheme for pensioners including those residing in Non CGHS area.

Ministry of Health and Family Welfare informed that final EFC Memo regarding finalization of Health Insurance Scheme was submitted more than a year ago and that the matter was pending with Department of Expenditure. Director (E.V), Department of Expenditure said that the proposal is not pending with his Division and it may be pending with some other Division in the Department of Expenditure. Ministry of Health and Family Welfare was advised to follow up the matter with Department of Expenditure for taking a final decision in regard to EFC Memo.
(Action: Ministry of Health & Family Welfare and Department of Expenditure)

(iii). Special “Higher” Family Pension for widows of the war disabled invalidated out of service.
Department of Ex-servicemen Welfare informed that the matter has been examined in consultation with Service Headquarters. In accordance with the relevant rules, on death of a pensioner in receipt of disability pension, only the normal family pension is allowed. Therefore, Special Higher Family Pension for widows of war disabled pensioners is not permitted under the rules. It has therefore been decided, in consultation with Defence (Finance), that the request for Higher Family Pension in such cases cannot be accepted.
(Action: Department of Ex-servicemen Welfare)

(iv). Extension of CGHS facilities to P&T pensioners.

Ministry of Health and Family Welfare informed that CGHS facility has been extended to all pensioners of P&T Department vide Ministry of Health and Family Welfare OM dated 19.07.2017. In view of this, the item was closed.

(v). Conversion of Postal Dispensary at Cantt. Road Cuttack to CGHS Wellness Centre.

Ministry of Health & Family Welfare informed that on the recommendations of the 7th CPC, a comprehensive proposal for merger of all Postal Dispensaries in CGHS has been under examination in consultation with Department of Posts. This involves the issue of filling up of vacant posts in such P&T dispensaries. After firming up a proposal in consultation with Depattinent of Posts, the matter will be referred to Department of Expenditure for their approval. Ministry of Health and Family Welfare informed that the process is likely to be completed in 3 months time. The proposal for merger of Postal Dispensary at Cuttack in CGHS and P&T dispensaries in other cities would be considered as a part of comprehensive proposal for merger of P&T dispensaries in CGHS.
(Action: Ministry of Health and Family Welfare)

(vi). Anomaly in fixation of pension of DoT employees who were absorbed in BSNL between 01.10.2000 and 30.07.2001.

DoT informed that Hon’ble CAT in its order dated 16.12.2016 has allowed the petition filed by some absorbee BSNL pensioners who retired during 01.10.2000 and 30.07.2001. DOT has filed a writ petition in Delhi High Court against order of Hon’ble CAT. Hon’ble High Court has granted stay on implementation of Hon’ble CAT’s order. The case will come up for hearing in High Court in October,2018.
DoT has separately moved a proposal to Department of Expenditure on a formulation suggested by DoPPW. Department of Expenditure has sought financial implications on the proposal. DoT is compiling information and would submit the same to Department of Expenditure.
(Action:- Department of Telecom and Department of Expenditure)

(vii). Extension of benefit of upgraded Grade Pay to pre-2006 retirees of S-12 grade (Issue of grant of grade pay of Rs. 4600/- instead of Rs. 4200/-)

It was informed that CAT, Bangalore Bench and High Court of Karnataka have in some cases allowed the grant of grade pay of Rs. 4600/- to pre-2006 pensioners who retired from the pay scale of Rs. 6500-10500/- In order to avoid the contempt action. DoT has implemented the orders of Hon’ble CAT/High Court in respect of the petitioners only. Director(PP), Department of Pension & PW informed that a proposal for extending the benefit of grade pay of Rs. 4600/- for revision of pension of all pre-2006 pensioners who retired from the pre- revised pay scale of Rs.6500-10500/- was earlier referred to Department of Expenditure. However, the proposal was not agreed to by Department of Expenditure. The matter has again been referred to Department of Expenditure for reconsideration on 22.02.2018. Department of Expenditure was requested to expedite their decision in the matter.
(Action:- DoPPW and Department of Expenditure)

(viii). Merger of Survey of India Dispensary at Dehradun in CGHS on the same lines as P&T.
Ministry of Health and Family Welfare informed that the proposal regarding merger of Survey of India Dispensary under CGHS in Dehradun has been agreed to by Surveyor General of India and the matter is being examined in consultation with M/o Science & Technology. A committee has been formed comprising officers from Survey of India and Directorate General of CGHS to sort out the issue regarding merger of Survey of India Dispensary in CGHS. Ministry of Health and Family Welfare informed that a good progress has been made in this regard and a decision is likely to be taken in a month’s time.
(Action: Ministry of Health and Family Welfare)

(ix). Stoppage of recovery of wrongful/excess payments from Railways Pensioners.

Ministry of Railways informed that vide Railway Board’s letter no. 04.05.2017, instructions have been issued to all Zonal Railways to provisionally stop recovery from the pensioners till further advice from the Railway Board which will be issued on receipt of instructions from Department of Expenditure. Ministry of Railways informed that the Department of Expenditure has desired certain information. The information is being collected from all Zonal Railways and Production Units. After compiling the information, the matter will be resubmitted to Department of Expenditure for approval.

N.F Railways Pensioners Association, Uttarapara Central Govt. Pensioners Welfare Association and Railway Pensioner Association, Mysore mentioned that in spite of circular dated 04.05.2017, certain Zonal Railways and Public Disbursing Banks in some zones, e.g North- East Frontier Railway and Eastern Railway, were still continuing with recoveries from the pensioners. It was also mentioned that although the instructions issued by Railways provide for refund of the recoveries made, these instructions have not been implemented. Ministry of Railways was advised to look into these issues and take up the matter with the concerned Zonal Railways, and the Banks and ensure that the instructions issued by Railway Board were duly implemented. The concerned Pensioners’ Associations will provide details of cases where instructions dated 04.05.2017 have not been implemented and recovery is continued from the pensioners. Ministry of Railways was also advised to expedite a final decision on the issue of recoveries in consultation with Department of Expenditure.
(Action: Ministry of Railways)

(x). Delay in commencement of family pension to spouse on death of pensioners.

It was mentioned that instructions issued by DoPPW/CPAO provide that family pension to widow should commence within one month of the receipt of death certificate in respect of deceased pensioner. However, widows and other family members of the deceased pensioner continue to face a lot of difficulties in getting the family pension started.

CPAO informed that they have obtained information regarding time taken in commencement of family pension from all banks. The report prepared by CPAO confirms that there has been considerable delays by the banks in commencement of family pension on death of pensioner. The family pension commenced within stipulated period of one month was only in only 38% in cases. In around 47% cases, the time taken for commencement of family pension was more than 6 months. CPAO informed that they have again issued instructions to all the banks on 30.01.2018 and had also taken a meeting with these banks on 31.01.2018 to impress upon them the need for ensuring that the family pension commences within the stipulated one month period. Department of Pension and PW has also taken up the matter with Department of Financial Services on 07.02.2018 forwarding a copy of the report received from CPAO and requesting them to advise all Banks to adhere to the timeline.

DFS was requested to take up the matter with the banks at highest level to make sure that the families of the deceased pensioners get the family pension in time and an acknowledgment is invariably given by the Bank to the family member on receipt of the death certificate of the deceased pensioner and application for commencement of family pension. CPAO was advised that the representatives from DFS may also be invited in meetings held by CPAO with the banks.

Tamil Nadu Ex-services League informed that the issue is also concerned with Defence Family Pensioners and there are number of delayed cases. They also handed over the list of delayed cases to the DFS.

Uttarpara Central Govt. Pensioners Association representative said that carrying on payment of pension by banks after receipt of death certificate from spouse etc. causes subsequent complications and delay in start of family pension, be stopped by banks.
(Action:- CPAO, Department of Financial Services, CGDA and DoPPW)

(xi). Timely (i) Restoration of commuted pension and (ii) Commencement of Additional Pension on attaining the age of 80 years by the Banks.

Director (PP), DOPPW informed that as per the reports received from CPAO, in more than 83% cases during 1.10.2016 and 30.09.2017, commuted pension was restored after a period of 12 months from the date it was due. The report of CPAO also reveals that in 87% cases, the additional pension to old pensioners was started more than 12 months after the date when it was due. Secretary (P&PW), observed that situation is really grim and it cannot be allowed to continue. JS(Pension), DoPPW emphasized the need for making suitable modifications in the software for automatic restoration of commuted value of pension and commencement of additional pension/family pension. Department of Financial Services (DFS) was advised to instruct banks in this regard.

CPAO informed that the instructions have been issued to CPPCs of the banks from time to time to ensure restoration of commuted pension and commencement/enhancement of additional pension. The matter was also discussed by the CPAO with the banks in the meeting held on 31.01.2018 and the banks were directed to make necessary provisions in the software for timely restoration of commutation and commencement of additional pension. CPAO also requested that all CPPCs should have their e-mail id and contact number. Software should also have date of birth of family pensioners.

CPAO informed that CGA is in the process of developing a common software for banks which will take care of problems relating to delay in restoration of commuted pension and commencement of additional pension.
(Action:- CPAO, Department of Financial Services and DoPPW)

(xii). Item wise details of payment made to be shown in the pass books of pensioners.

DFS representative informed that instructions to the banks have been issued in January, 2018 in this regard. DoPPW mentioned that only SBI is implementing these instructions to some extent and other banks are not providing the details to pensioners. DFS was requested to issue fresh instructions to all the Banks in this regard.

CPAO representative informed that the details regarding pension paid during last 24 months can be accessed from their website. Joint Secretary (P) said that Ministry of Railways should also explore the feasibility of similar provisions in their software ARPAN.
(Action:- CPAO, Department of Financial Services,DoPPW and Ministry of Railways)

(xiii). Additional Pension for recipients of disability pension of age of 80 years and above.

Department of Ex-servicemen Welfare informed that orders in this regard have been issued by Department of Ex-servicemen Welfare vide their letter dated 05.09.2017. The item was accordingly closed.

(xiv). Upgradation of Polyclinic at Bajaj Nagar, Jaipur.

Ministry of Health and Family Welfare informed that the matter has been discussed with NIC. The NIC has informed that messages on medicines are already being sent through SMS. However, detailed information of medicines and investigation reports cannot be sent through SMS, for which the e-mail will be captured.

Ministry of Health & Family Welfare informed that upgradation of Polyclinic, Jaipur has already been completed. The Association raised the issue of replacement of old equipments for Eye and ENT treatment. Ministry of Health & Family Welfare informed that these issues will be considered on receipt of a request. Ministry of Health & Family Welfare stated that an officer of the Department will visit Jaipur in April, 2018 to sort out all the pending issues relating to the dispensary.
(Action: Ministry of Health and Family Welfare)

(xv). Setting up of CGHS Wellness Centre at Kochi.

Ministry of Health and Family Welfare informed that the proposal for opening of 8 new CGHS Wellness Centres in the country, including one at Kochi, has been referred to the Depai tinent of Expenditure. Further action for opening of wellness centre at Kochi will be taken on receipt of approval from the Department of Expenditure.
(Action: Ministry of Health and Family Welfare)

(xvi). Empanelment of Hospitals/ Health Centre with CGHS in Ambernath/Dombivli.

Ministry of Health and Family Welfare informed that they prescribe terms and conditions and rates for empanelment of private hospitals under CGHS. A private hospital in Ambarnath could be empanelled under CGHS only if such an Hospital applies and accepts the terms and conditions and rates of CGHS. There was some issue regarding CGHS rates for treatment in empanelled private hospitals. Ministry of Health & Family Welfare informed that they have initiated the process for revision of rates based on a new formula which is likely to attract more private hospitals for empanelment under CGHS.
(Action: Ministry of Health and Family Welfare)

6. Discussion on Fresh Agenda Items of 30thSCOVA meeting

(30.1) Revision of PPOs of pre-2016 pensioners/family pensioners as per 7th CPC orders.

CPAO informed that out of 9.06 lakh cases, 5,98,400 have been received from PAOs of different Ministries/Departments. Out of which, 5,13,160 cases have been revised as per 7th CPC. CPAO also informed that revision at their end has been fast, however, the cases are not coming from the DDO level because of non-availability of records. The pensioners associations stated that although PPOs have been revised in many cases, pensioners are not getting the copy of the Revised Authority. Also, as well as payments have not been started by the banks due to non-receipt of PPOs by them in many cases.
Department of Posts informed that out of 2,58,205 cases, they have issued revised authorities in respect of 2,17,644 cases.

Department of Telecom informed that out of 95,659 cases, 90,572 cases have been revised as per 7th CPC.

Ministry of Railways informed that out of 13,87,542 cases, 8,43,391 cases have been revised.

Out of 5,58,761 cases of Defence Civilian pensioners/family pensioners, revised authority has been issued in respect of 1,52,417 cases. Ministry of Defence intimated that they are monitoring the revision of cases of pensioners at highest level i.e by Secretary (Defence); and CGDA is also monitoring these case fortnightly. Concordance tables for service pensioners have been prepared and will be submitted to Ministry of Defence for approval. Pensioners also raised point of following different guidelines by PCDA(P), Allahabad than the guidelines issued by CPAO. It was advised to CGDA to issue centralized guidelines so that the same guidelines are followed in their all units.

It was decided the work revision of PPOs should be completed by all Ministries/Departments (except Ministry of Defence) by 31.05.2018. Ministry of Defence/CGDA will complete the work in respect of civilian pensioners by 30.06.2010.

Uttarpara Central Govt. Pensioners Association said that the revised PPO should be sent by issuing authority to the last known address of Pensioner/Family Pensioner by registered Post to ensure its delivery.

N.F. Railway Pensioners Association raised the issue that although the PPO has been revised there are lying with the banks and banks are not revising pension because of shortage of man-power. Ministry of Railways was advised to hold meetings with the SBI, Assam especially CPPC, Guwahati, Kolkata and Patna and UCO bank to sort out the problems.
(Action: CPAO, Ministry of Railways, Ministry of Defence, Department of Telecom and Department of Posts)

(30.2). Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir.

It was mentioned that payment of life time arrears in such cases is covered by para 23.2 and 23.3 of the Scheme Booklet of CPAO. As per this para payment is made by the bank to the nominee by a bank pay order after making suitable note on both halves of the PPO. CPAO was advised to direct all banks to take action accordingly in these cases. In the context of revision of pension/family pension of those pensioners/family pensioners who have died on or after 01.01.2016, it was clarified that revised authority needs to be issued in respect of all such pensioners/family pensioners. It was decided that suitable instructions in this regard will be issued by DoPPW.
(Action: CPAO and DoPPW)

(30.3). Extension of benefit of modified parity/revision of pension by pay fixation method to pensioners drawing Compulsory retirement pension/Compassionate Allowance (on dismissal/removal).
DoPPW informed that the matter has been taken up with Department of Expenditure. Department of Expenditure informed that the proposal was under examination with them.
(Action:- DoPPW and Department of Expenditure)

(30.4) Empanelment of private referral hospitals in each of the districts of the States in the country.
Ministry of Health and Family Welfare informed that empanelment of private hospitals is done only in those cities where CGHS facility exists. Due to referral issue, empanelment of private hospitals was not possible in non-CGHS areas. The proposal for opening of CGHS wellness centres in some more cities is under consideration with Department of Expenditure. Empanelment of private hospitals in these cities will also be considered. Ministry of Health and Family Welfre also informed that the pensioners in non-CGHS areas can also avail CGHS facility and thus avail the benefit of treatment in private empanelled hospitals in CGHS areas. In view of the above, the item was closed.

(30.5) Revision of CGHS package rates suitable for attracting more private hospitals for empanelment.
Ministry of Health & Family Welfare informed that the process for revision of CGHS package rates for medical facilities in private empanelled hospitals has already been initiated and a new formula has been proposed in this regard for finalization of rates. This is likely to attract more private hospitals for empanelment under CGHS.
(Action: Ministry of Health and Family Welfare)

(30.6) Fixed Medical Allowance for pensioners who are residing away from RELHS centres.
Ministry of Railways informed that all pensioners are covered under RELHS. However, in accordance with instructions issued in the year 2011, all Railway Pensioners residing at a distance of 2.5 kms or more from Railway Health Clinics can claim FMA after submitting an undertaking that they will not take OPD treatment from medical hospitals or Railway Health Centres. Therefore, the contention that the Railway pensioners residing away from RELHS centres are not eligible for FMA, is not correct. In view of this, the item was closed.

(30.7) Difference in Last Rank held and Rank for Pension in the case of pre 2006 military pensioners.
Department of Ex-servicemen Welfare informed that the pension of pre-2006 pensioners was fixed w.r.t the pay scale of the rank which was held by the pensioner for a minimum of 10 months. However, the condition of 10 months service in the rank is not applicable in the case of post-2006 retirees. It is in this background that different criteria has been fixed for fixing of rank pension in the case of pre and post 2006 pensioners. DoPPW clarified that in the case of civil pensioners for revision of pension of pre-2016 pensioners, orders have been issued for fixation of notional pay with respect to the last pay/pay scale of the pensioners, even if that pay was drawn for one day only.

It was decided that a detailed reference may be made by the Pensioners Associations to Department of Ex-servicemen Welfare bringing out all the issues involved. Department of Ex-servicemen Welfare will examine the issue afresh and take an appropriate decision in this respect, in consultation with Department of Expenditure.
(Action:- Department of Ex-servicemen Welfare)

(30.8) Extension of benefit of Composite Hospitals to CAPF personnel.

Ministry of Home Affairs informed that at present, retiring CPAF and AR personnel can opt only one of the following three medical options:-

(i) CGHS facility for both IPD and OPD treatment

(ii) CGHS facility for IPD and FMA for OPD facility.

(iii) CAPF Medical Cover from Composite Hospitals.

MHA stated that they would consider the proposal of extending medical facility in composite hospitals to retired CAPF personnel covered under CGHS without charging any additional fee, provided the pensioners do not avail FMA facility. The Association was advised to submit a detailed representation to MHA in this regard. MHA was requested to examine the issue and to take a decision in the matter at the earliest
(Action: Ministry of Home Affairs)

(30.9) Holding of regular Pension Adalat by all major Ministries/Departments.

DoPPW informed that they had issued instructions to all Ministries/Departments to held Pension Adalats. Ministry of Defence informed that they are regularly conducting such adalats. Ministry of Railways, DoT, Department of Posts also informed that they have been regularly conducting such Pension Adalats. Representatives of Pensioners associations also confirmed holding of Pension Adalats by the respective Departments on regular basis.

Therefore, the item was closed.

7. In view of the large number of unresolved issues relating to banks, it was decided that a special review meetings on issues related to banks will be taken by Secretary (P&PW). CPAO and Department of Financial Services will also participate in the meetings.

8. Hon’ble MOS(PP) said that it had been a pleasant and fruitful interaction, which is indicative of the efforts being made by the Department of Pension & Pensioners Welfare. He said that the SCOVA has made a considerable progress since first time the SCOVA meetings were convened.

9. Hon’ble MOS(PP) referred to some recent initiation of the Government for the benefit of pensioners. For instance, minimum pension has been increased to Rs. 9000/-, ceiling of gratuity has been increased to Rs. 20 lakh, FMA has been increased to Rs.1000/- per month. Constant Attendance Allowance has been increased from Rs. 4500/- to Rs. 6750/- w.e.f 01.07.2017. Some benefits relating to income-tax e.g Standard Deduction, tax-rebate etc.on interest made available in the Finance Bill, 2018.

10. Hon’ble MOS(PP) referred to a news item published in some newspapers regarding difficulties in disbursement of pension in the absence of Aadhaar linkage with the Bank Account. Hon’ble MOS(PP) clarified that Aadhaar has not been made mandatory for getting pension for Government employees. Aadhaar is an additional facility to enable use of technology for submission of life certificate without the need for visiting banks.

11. On the question of redressal of pension related grievances, Hon’ble MOS(PP) stated that DoPPW is the nodal department for receiving grievances through CPENGRAMS. However, it is for the concerned administrative Ministries/Departments to take suitable action to redress the grievances. Therefore, DoPPW forwards these grievances through CPENGRAMS to the concerned officers for disposal in a time bound manner. DoPPW, however, continues to monitor quality disposal of the grievances.
The meeting ended with the vote of thanks to the Chair

30th Meeting of Standing Committee of Voluntary Agencies (SCOVA)
23rdMarch, 2018, Vigyan Bhawan Annexe, New Delhi


Dr. Jitendra Singh
Hon’ble Minister of State (Personnel, P.G. & Pensions)
Chairman, SCOVA
Shri K.V.Eapen
Secretary (P&PW)
Convener & Member Secretary, SCOVA

Officers/Officials of Department of Pension & Pensioners’ Welfare

Shri Sanjiv Narain Mathur
Joint Secretary
Shri Harjit Singh,
Smt. Seema Gupta
Shri A.K Singh
Under Secretary
Shri S. K. Makkar,
Under Secretary
Shri.S. Chakrabarti
Under Secretary
Shri Sanjay Shankar
Under Secretary
Shri R K Dutta
Under Secretary
Shri Charanjit Taneja,
Under Secretary
Shri T. C. Varghese,
Under Secretary
Shri Subhash Chander
Under Secretary
Shri Rajesh Kumar
Section Officer
Shri Prem Kumar
Sr. Consultant
Shri S.P.Kakkar
Shri. H.S.Toki

List of Participants- Ministries/Departments
Name & Designation
1. Sh. N.K.Mishra, CC(Pension)
2. Sh. Subhash Chandra, CA
3. Sh. M.S.K.Ansari, ACA
Department of Posts
1. Sh. Dilip Padhye, Sr. DDG
Department of Telecom
1. Sh. Sanjay Agarwal, Director (Estt-II)
Department of Financial Services
1. Sh. Gulab Singh, Deputy Secretary
Department of Expenditure
1. Sh. Arnar Nath Singh, Director
1. Sh. Puskal Upadhyay, Jt. CODA
Ministry of Health and Family
1. Ms. Bindu Tewari, Director (EHS)
2. Dr. D.C.Joshi, Director (CGHS)
Department of Ex-servicemen
1. Sh. Manoj Sinha, Under Secretary
Ministry of Railways
1. Sh. B.K.Singh, Exe. Director F(E)
2. Dr. Amitava Dutta, Exe, Director (Health)
3. Sh. G Kabni, Director F (CCA)
4. Sh. N.P.Singh, Jt. Director E (P&A)
Department of Revenue
1. Sh. Sudhir Kumar, Jt. Secretary (Admn), CBDT
2. Sh. Nubhai Singh, US (Ad-1X), CBDT
Ministry of Home Affairs
1. Dr. S. Chakraborty, DIG (M d), CAPFs, MSG & AR
2. Sh. Rakesh Negi, DIG, BSF
3. Sh. Raman Kkumar, US, MI-1A
4. Dr. Rajesh Kumar (Assam Rifle)
1. Sh. Y.K.Singh, Sr. Tech. Director
2. Sh. Anil Barisal, Tech Director

List of Participants- Pensioners Association
Pensioners Association
Air Force Association, New Delhi
1. Grp. Capt. Ashok Sethi
NF Railways Pensioners Association,
1. Sh. S.M.Kanjilal
Central Govt. Pensioners Association, Jaipur
1. Sh.V.K.Kasliwal
2. Sh.S.K.Sharrna
Central Govt. Pensioners Welfare
Association, Noida
1. Sh. A.K.Nauriyal
Tamilnadu Ex-services League, Tamilnadu
1. Lt. Sundar Sugumar
Govt. Pensioners Association, Dehradun
1. Sh. M.C.Mittal
Uttarpara Central Govt. Pensioners
Association, West Bengal
1. Sh. Kamlesh Bose
All India Ex-para Military Personnel
Association, Jalandhar
1. Sh. Balwinder Singh
Railway Senior Citizens Welfare Society,
1. Sh. Harchandan Singh
All India Organisation of Pensioners,
I. Sh. V.K.Mishra
Railway Pensioners Welfare Association,
Gwalior Mysore, Karnataka
1. Sh. A Dyavanna
2. Sh. Bhanuprasad M
All India Org. of Pensioners (Civil & Military)
1. Sh. K Krishna Pillai

Source: Pensioners Portal



100 percent da,19,10th Bipartite Settlement,54,6 CPC Order,11,7th CPC Bunching of Stages,20,7th CPC Charter of Demands,105,7th cpc interim report,12,7th CPC Meeting,151,7th CPC Notification,202,7th CPC Projected Pay,205,7th CPC Questionnaire,16,7th CPC Recommendation,622,7th CPC Report,134,7th CPC Terms of Reference,41,8th Pay Commission,1,Aadhar,17,Absorption,50,Ad-hoc Bonus,31,Additional Allowance,4,Additional Pension,8,Additional Post Allowance,2,Administrative Reforms,17,Advance Increment,5,Adventure Sports,9,Age Relaxation,19,AGIF,5,AIIMS,13,Air Travel,85,AIRF memorandum to 7th CPC,4,Airport Employees,8,All India Service,77,Allowances,421,Alteration of Date of Birth,9,Annual Allowance,2,Antarctica Allowance,1,Anubhav,15,APAR,60,Arbitration Awards,2,Area Welfare Officer,6,Armed Forces Tribunal,21,Army Welfare Fund,8,Artisan Staff,12,Ashok Kumar Mathur,9,Assistant Editor,1,Atal Pension Yojna,13,Autonomous Bodies,80,awards,17,Bank,190,Bariatric Surgery,2,Benevolent Fund,4,bhavishya,15,Bhutan Compensatory Allowance,7,Bio-metric Attendance,39,Bonus,149,Bonus Order 2014,9,Bonus Order 2015,13,Bonus Order 2016,7,Bonus Order 2017,10,Bonus Order 2018,12,Breakdown Allowance,4,BRO,16,BSNL,90,BSNL IDA Pensioner,26,BSNLMRS,5,Budget 2014,12,budget 2015,22,Budget 2016,1,Budget 2017,22,Budget 2017-18,6,Budget 2018-19,3,Budget 2019-20,1,cadre management,27,Cadre Restructuring,206,Cancer Treatment,9,Canteen Allowance,1,Cantonment Board Employees,3,Cash Handling Allowance,6,cashless treatment,18,Casual Leave,8,CAT jurisdiction,1,CAT Order,72,CBDT Order,31,CBEC,14,CBEC CR,9,CBSE,25,CCS (CCA) Rules,72,CCS (Conduct) Rules,71,CCS (Joining Time) Rules,8,CCS (Leave) Rules,56,CCS (RP) Rules 2008,49,CCS (RP) Rules 2016,94,CCS(RSA) Rules,2,CEA,42,CEA Form,9,Central Administrative Tribunal,3,Central Government Employee Calendar,36,central government employee news,39,Central Pension Accounting Office,138,Central Secretariat Service,6,Central Universities,34,CG Counsel,2,cgda,145,CGEGIS,28,CGEGIS TABLE,19,CGEWHO,65,CGEWHO Noida,18,Cghs,488,CGHS Agartala,2,CGHS AHMEDABAD,7,CGHS AIZAWl,1,CGHS ALLAHABAD,5,cghs BENGALURU,4,cghs bhopal,8,CGHS BHUBANESWAR,3,CGHS CHANDIGARH,6,cghs CHENNAI,3,CGHS Clarification,91,cghs dehradun,4,Cghs Delhi,76,CGHS Dhanbad,1,cghs empanelment,176,Cghs Gangtok,1,CGHS GUWAHATI,5,CGHS HOSPITAL LIST,29,CGHS HYDERABAD,7,Cghs Imphal,1,CGHS Indore,1,cghs jabalpur,5,cghs jaipur,7,CGHS Jalpaiguri,1,cghs kanpur,5,Cghs Kohima,1,cghs kolkata,4,cghs lucknow,3,CGHS MEERUT,6,cghs mumbai,5,cghs nagpur,3,cghs patna,4,CGHS plastic cards,12,cghs pune,2,cghs ranchi,4,cghs rates,51,CGHS Refferal System,2,Cghs Shillong,1,CGHS Siliguri,1,cghs trivendrum,5,CGHS Varanasi,1,CGWB,3,Charge Allowance,3,Child Care Leave,39,Children Education Allowance,47,CIP(IW),3,Citizen Charter,2,Civil Accounts Organisation,54,Civil Services Examination,17,Classification of Posts,6,cleanliness pledge,2,cmss,1,Coal Pilot Allowance,3,Collection of Order,1,Commercial Duty Allowance,3,Commercial Employment after Retirement,12,Commutation of Pension,35,commuted Leave,7,Compassionate Allowance,4,compassionate appointment,78,Compensation,1,Compensatory allowance,6,Compensatory Leave,5,Composition of 7th CPC,9,Compulsory Retirement,18,computer advance,4,computer help,7,Concordance Tables,16,Condiment Allowance,5,Confederation 7th cpc memorandum,4,confirmation,5,Constant Attendant Allowance,16,Construction-Survey Allowance,1,Consumer Price Index,18,Contingent Employee,15,Contract Labour,134,Contractual Appointment,1,Conveyance Allowance,6,Court Order,121,CPAY,1,CPF Pensioner,30,CPGRAMS,9,CPMA,5,CPMF,110,CPSE,162,cpse ida,59,CS(MA) Rules,77,cscs,10,CSD,41,CSS,43,CSSS,14,cvc,63,Cycle Maintenance Allowance,5,DA from 01-07-2011,3,DA from Apr 2018,3,DA from Jan 2012,5,DA from Jan 2013,16,DA from Jan 2014,22,DA from Jan 2015,16,da from Jan 2016,10,DA from Jan 2017,7,DA from Jan 2018,15,DA from Jan 2019,7,da from Jul 2012,13,DA from Jul 2013,16,da from jul 2014,11,DA from Jul 2015,9,DA from Jul 2016,14,DA from Jul 2017,10,DA from Jul 2018,12,DA from Jul 2019,2,Daily Allowance,20,Daily Officiating Allowance,2,Damage Rate,1,DAPWA,1,Data Entry Operator,7,Database of Employees,2,date of next increment,67,DCMAF,4,DCRG,8,Dearness Allowance,190,Dearness Pay,3,Dearness Relief,102,Debt Recovery Tribunals,2,Defence Civilian Employees,149,Defence Civilian Medical Aid Fund,1,Defence personnel,638,Dental Clinics,4,Department Canteen,22,Deputation,68,Desk Allowance,1,dgqa,2,Dictionary,3,Diem Allowance,2,Digital Signature Certificates,1,Direct Tax Code,2,Directorate of Estates,83,Disability Pension,75,Disciplinary Authority,31,DIT,9,Divorced Daughter,4,DNI falls Feb-Jun,9,Domiciliary Visit,3,doppw,4,DOPT,44,DoPT Order,527,Double HRA,11,Double Tpt Allowance,2,dpc,26,Draftsmen,4,DRDO,6,Dress Allowances,14,Dress Code,1,Dry Cell Allowance,1,e-awas,6,e-filing,31,E-Governance,14,e-HRMS,1,e-IPO,1,E-office,12,e-payment,24,E-Revision,20,e-samarth,2,Earned Leave,12,ECHS,127,ECI,1,EDLI 1995,5,edp allowance,1,EDP Cadre,18,Education,94,Ekta Diwas,2,Election,28,Eligibility of Teacher,25,email Policy,1,Emergency Leave,2,emergency treatment,9,Empanelment under CSMA Rules,24,Employee Pension Scheme,27,Employees Deposit Linked Scheme,2,Engineering Cadre,38,eNPS,9,Entertainment Allowance,1,Entry Pay on Promotion,36,EOL,1,EPFO,140,EPFS 1952,61,ERS,3,ESIC,25,eTDS return,18,EVC,5,EWS,10,ex-gratia,40,Ex-India Leave,5,Ex-Indian Coast Guards,1,EX-SERVICEMAN,710,Excel Tips,5,Exemption from Return Filing,11,Expected DA,89,Extension in Service,3,Extra Ordinary Leave,1,Extra Work Allowance,3,extraordinary pension,29,Facilitation Fee,1,Family Pension,264,Family Planning Allowance,8,FAQ,82,Fellowship,2,Festival Offer,10,Fin Min Order,202,Finance Act 2013,1,Financial year 2012-13,2,Firefighting Staff,2,Fitment Formula,82,fixed medical allowance,59,Flexible Complementing Scheme,4,Flying Training,2,Foreign Allowance,3,Foreign Visit,12,form 14,1,Form 16,7,Form 16A,3,Form 25,3,Form 26AS,2,Forms,92,Forwarding of Application,2,FR 15(a),3,FR 22,17,FR 26,2,FR 29,1,FR 35,3,FR 46B,1,FR 49,1,FR 56,21,Free Sea Passage,1,Freedom Fighter Pension,21,Fundamental Rules,4,Gallantry Award,5,GAMS,1,Gandhi Jayanti,10,GAR-23,1,Gazetted Leave,2,GDS,113,General Pool,68,Geological Survey of India,4,GFR,38,Government Holiday Calendar,55,Govt accommodation,126,Govt Tour,56,gpf,64,Grade pay of SO,72,Grameen Bank,2,Grant-in-aid,2,Gratuity,44,Gratuity Limit for Income Tax,3,greetings,4,group A,123,Group D,84,GST,1,Guest House,21,Half Pay Leave,2,Hard Area Allowance,13,Hard Station,3,Headquarter Allowance,2,health insurance scheme,18,hearing aid,3,Hierarchy,44,High Court Order,71,Higher Education,38,Highly Active Field Area Allowance,1,Hill Area Allowance,2,Hindi Incentive,6,Holiday Homes,41,Holiday Overtime,2,Honorarium,30,Hospitality,1,Hostel Facility in Universities,1,Hota Committee,1,House Rent Allowance,44,Housing Loan,13,HRA,38,IBA,27,ICAS Officers,1,Immediate Relief,2,Immovable Property Return,64,Implementation of 7th CPC,1089,incentive for higher qualifications,7,Incentive for NER,4,Incentive to Sportsperson,16,Income Tax Exemption Limit,125,INCOME TAX,309,Income tax calculation,17,Indemnity Bond,1,Independence Day,2,India Water Week,1,INDU,4,Industrial Trades,23,Injury Leave,3,Inquiry Officer,15,insurance scheme,10,Intelligence Agencies,3,Interest of EPF,24,Interest of GPF,23,interest rate,31,Interim Relief,60,Internet facility to officer,1,Internship,3,Invalid Pension,5,Investment,2,IPv6,2,IRCTC,42,IRTSA,27,Island Special Duty Allowance,2,IT Cadre Restructuring,38,IT Return,55,ITR,8,Jal Shakti Abhiyan,1,Jawahar Navodaya Vidyalaya,17,JCM,397,Jeevan Pramaan,53,Joining Time,8,Kashmir Valley Special Concession,8,KBC,2,kendriya bhandar,2,Kendriya Vidyalaya Sangathan,200,Kilometreage Allowance,3,Kisan Vikas Patra,5,Kit Maintenance Allowance,2,KV Admission Guidelines,25,KV Uniform,7,KYC,1,Lab Technician,19,Labour Bureau,20,Labour Laws,24,lactating mother allowance,1,laptop-notebook-facility,6,LARGESS,8,Launch Campaign Allowance,1,LDC-UDC,82,LDCE/GDCE,58,Leave Encashment,18,leave management system,2,Leave Salary,1,Legal Fee,3,Liberalised Family Pension,4,Librarian,2,LIC,2,Licence Fee,12,Lien,6,Life Certificate,65,List of Holidays for year 2012,2,List of Holidays for year 2013,8,List of Holidays for year 2014,10,List of Holidays for year 2015,17,List of Holidays for year 2016,11,List of Holidays for year 2017,3,List of Holidays for year 2018,5,List of holidays for year 2019,8,List of holidays for year 2020,4,List of Posts,18,Liver Transplant Surgery,1,Liveries,2,loan advances,42,Loans and advances by Central Government,3,lodge complaints,6,Lok Sabha QA,42,lokpal,60,LTC,160,ltc to AN,13,LTC to JK,32,ltc to NE,25,LTC-80 Fare,37,MACP,232,Mail Guard,6,Major Penalty,23,Married Accommodation Project,2,Maternity Leave,15,Medical Advance,1,Medical Card,1,Medical Charges Reimbursement Bill Form,19,medical decategorization,2,Medical Examination of Group A Officers,4,Medical Professional,70,Memorandum to 7th cpc,82,merger of da,127,merger of grade pay,41,merger of post,22,Min HIPE,1,minimum wages,141,Ministerial Staff,36,Minor Penalty,18,Minority Community,1,Missing Family Member,8,Model School Organization,1,modified parity in pension,43,MOHALI HOUSING COLONY,3,Movable Property Return,53,MSP,3,MTNL,12,Multi Tasking Staff,38,NAC,121,national council meeting,58,National Holiday Allowance,6,National Level Monitors,1,National Mascot Design,1,National Pension System,154,NC JCM Memorandum to 7th CPC,31,NCH,1,NDG ESM Pensioner,1,new pension scheme,287,New Pension System,51,News,158,Newspaper Reimbursement,2,NFIR,3,NFSG,21,Night Duty Allowance,25,Nivaran,1,NLM,1,No Demand Certificate,1,Nomination Forms,6,Non-functional Upgradation,30,Notice for Pensioners,41,Notional Fixation,40,Notional Increment on retirement,4,NPA,23,NSC,7,NSSF,3,Nursing Allowance,14,Nursing Institutions,7,Nursing Staff,12,nutritious dietary allowance,2,obc,39,office procedure,13,office space,5,Office Timing,53,Official Directory,1,Official Language Cadre,12,Official Secret Act,1,Officiating Pay,5,One Rank One Pension,373,Online Survey,1,Operation Theatre Allowance,1,Ordinary Family Pension,1,ordnance factory,108,OROP Order,40,OTA,31,Out-turn Allowance,1,Outsourcing,9,Overpayment,8,PAC Recommendation,1,PAINTING,2,PAN,18,Paramilitary Allowance,3,Parangat,2,Parliament Assistant,1,Passport,19,Paternity Leave,3,Patient Care Allowance,17,pay,9,Pay Anomaly,75,Pay Fixation,291,Payroll,7,PCDA Order,146,PCO Allowance,2,Pension,764,Pension Adalat,28,Pension Disbursement,100,Pension Form,10,Pension Revision,347,Pensioner Grievances,79,Pensioner I-Card,14,Pensioner Portal,165,Pensioners associations,141,pensioners retired prior to 1.1.2006,171,Penury Grant,2,Permanently disabled children,23,person with disability,96,Personal Pay,5,Personal Staff to Minister,5,PF Scheme,3,PFRDA Bill 2011,31,pgportal,2,pharmacist,3,Physical Training Instructor,1,PIB,4,Piece work calculation,3,Piece work incentive,7,Piece Work Profit,2,Piece Work Rates,3,Piece Work System,3,Pilot Cadre,2,PLB,50,Pledge,7,PLR Scheme,1,Post Graduate Allowance,3,post office,275,Postal Assistant,5,Postman,7,PPF,16,PPF Scheme,10,PPO,75,Pragati,5,Pre-1996,7,Pre-2006,60,Pre-2016 Pensioners,116,pre-retirement counselling,19,Presenting Officer,1,Principal CAT,2,Printing Press,1,PRIS,22,probation,11,Professional Update Allowance,1,Proforma Promotion,1,Project Allowance,1,Project Dantak Bhutan,3,Promotions,217,Provisional Pension,11,public grievances,8,Public Provident Fund,9,punctuality,1,Qualification Pay,5,qualifying service,41,Railway Concession Form,3,Railway Servants (Pass) Rules,33,Railways,1126,Railways Training Centre,7,Rajbhasha,40,Rajya Sabha QA,38,Rank Pay,23,Ration Money Allowance,9,RBI Circular,18,Re-employed ex-serviceman,63,Receipt Payment Rules,15,Recovery,16,Recruitment,224,Recruitment rules,183,Refreshment Rates,1,RELHS,18,Rent Free Accommodation Allowance,1,Reply to 7th CPC,12,requisition to SSC,3,Research Pay Matrix,3,reservation,162,Reservist Pension,1,residency period,6,Resignation,10,Rest Allowance,1,Restricted Leave,6,Retired Employee,54,Retired officers as Consultant,36,Retirement Adviser,1,retirement age,94,Retirement Road Map,76,review of records,2,revised pay rules,76,Right to Information Act 2012,4,Right to Information Act 2017,2,Right to Public Service Act,1,Risk Allowance,28,roster,3,Rotational Transfer Policy,18,Rounding Off,2,RTI,70,RTI Call Centre,4,rti online certificate course,2,Rule 10,1,Rule 16(3),1,running staff,48,Safai Karamcharies,1,Safety Cadre,3,Sainik School,3,Salary Disbursement,31,Sankalp,27,Sanskriti Schools,3,SAS Examination,9,Saving Bank Allowance,2,sc,29,scholarship Scheme,5,Schools,8,Scientific and Technical Posts,19,Scouts-Guides,4,SCOVA,71,Secretarial Assistance,1,Security Allowance,1,Self attestation,7,Self-certification,7,Senior Citizens,30,Seniority,19,Sensitive Posts,3,Service Book,17,Service Verification,6,Seventh Pay Commission,2053,Seventh Pay Commission Report,355,Sexual Harassment,27,Shramev Jayate,1,shunting duty allowance,3,Siachen Allowance,1,Sitting Fee Allowance,2,small saving scheme,63,social Media,19,Sorting Assistant,5,Space Technology Allowance,1,Sparrow,10,Special Allowance,15,Special allowance for Child Care,4,Special Allowance for Safety Officer,1,Special Casual Leave,8,Special Disturbance Allowance,1,Special Duty Allowance,7,Special Family Pension,4,Special LC Gate Allowance,1,Special Pension,2,Special Train Controller Allowance,3,Split Duty Allowance,1,sports-person,39,SSC,13,st,26,Staff Benefit Fund,6,Staff Car Driver,6,Staff Selection Commission,1,Stagnation,9,Standing Committee Meeting,12,State Govt Employees,2,Station Leave Permission,4,Stenographer,4,Stents,2,Stepping up of Pay,44,Stiching Charges,5,Stipend,12,Storekeeping Staff,5,Strike,246,Study Allowance,2,Study Leave,10,Substitute Employee,1,summer vacation,4,Sumptuary Allowance,5,Superannuation,11,Superannuation Charges,1,surplus employee,5,suspension,15,Swantah Sukhaya,2,Swavalamban,36,TA Rules,5,Tatkal Tickets,34,tax,2,Tax Free Bonds,1,TDS,43,TDS Rates,12,Technical Allowance,2,technical resignation,8,telephone facility,4,temporary employee,6,Tenure Allowance,4,Terms and condition,1,Territorial Army Allowance,1,Toll Free Number,1,Tough Location Allowance,7,Touring Officer Hostel,15,Trade Apprentices,14,Trade Union Act,1,train,135,Training Allowance,11,training policy,48,Transfer Policy,99,Transport Allowance,37,Travelling Allowance,79,Treasury Allowance,1,tribal area allowance,4,Trip Allowance,4,Uniform Allowance,11,Unit Run Canteen,26,Upgradation of Post,64,UPSC,22,vacancies,33,Vacation Department,3,Veteran Commission,2,Veterinary Posts,2,Vigilance Clearance,13,Voluntary Retirement,28,Wages,19,Washing Allowance,19,whistle-blowers,7,Widowed Daughter,4,winter vacation,2,Women Employees,59,Work Related Illness Leave,2,Workshop Cadre,1,Yoga,7,Youth Hostel,3,Zila Saink Board,6,वेतन आयोग,194,
Central Government Employee News and Tools: Pensioners Issues: Minutes of the 30th SCOVA meeting held on 23rd March 2018 - Amendment
Pensioners Issues: Minutes of the 30th SCOVA meeting held on 23rd March 2018 - Amendment
Minutes of the 30th Meeting of Standing Committee of Voluntary Agencies (SCOVA) held under the chairmanship of Hon’ble MOS(PP) on 23.03.2018, at Vigyan Bhawan Annexe, New Delhi
Central Government Employee News and Tools
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