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Re-employment of Retired Air India Staff

GOVERNMENT OF INDIA
MINISTRY OF CIVIL AVIATION
LOK SABHA

UNSTARRED QUESTION NO 4598

ANSWERED ON   11.08.2014

RE EMPLOYMENT OF RETIRED AIR INDIA STAFF

4598 . Premachandran Shri N.K.
Will the Minister of CIVIL AVIATION be pleased to state:-

(a) whether a number of retired employees of Air India have been re-employed or kept on contract in its subsidiary companies viz. Air India Transport Services Limited, Air India Engineering Services Limited and Air India Charters Limited during the last three years and the current year;
(b) if so, the details thereof;
(c) whether the Call Centre of Air India Express Thiruvananthapuram Office has been closed; and

(d) if so, the reasons therefor?

ANSWER

Minister of State in the Ministry of CIVIL AVIATION (Shri Siddeshwara)

(a) and (b): Yes, Madam. The details of retired employees of Air India who have been re-employed or kept on contract in Air India`s subsidiary companies during the last 3 years and current year is as under: ;

AIR INDIA ENGINEERING SERVICES LIMITED;
Year           No.;
2011           NIL;
2012           NIL;
2013           NIL;
2014           01;

AIR INDIA AIR TRANSPORT SERVICES LTD;
Year          No.;
2011          NIL;
2012          NIL;
2013          07;
2014          14;

AIR INDIA CHARTERS LIMITED;
Year         No.;
2011         03;
2012         02;
2013         17;
2014         14;

(c) and (d): Yes, Madam. Air India Express Thiruvananthapuram Call Centre was discontinued in June 2014 as it was not able to provide all the required services. However, w.e.f. 9th May, 2014, a new Call Centre has been made operational from Chennai. The Call Centre offers four language options viz. English, Hindi, Malayalam and Tamil. Services offered include bookings, both new and modifications, answer to queries, etc. ;

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