Roll out of RICT CBS version in RICT CBS devices from 25.08.2021: SB Order No. 25/2021

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Roll out of RICT CBS version in RICT CBS devices from 25.08.2021: SB Order No. 25/2021

Roll out of RICT CBS version in RICT CBS devices from 25.08.2021

SB Order No. 25/2021

F. FS-10/47-2021-FS-DOP
Govt. of India
Ministry of Communications
Department of Posts
(F S Division)

Dak Bhawan, New Delhi-110001
Dated: 24.08.2021


All Head of Circles/Regions

Subject :- Regarding roll out of RICT CBS version in RICT CBS devices from 25.08.2021.


New RICT CBS version for RICT devices have been developed and tested. The competent authority has decided to roll out RICT CBS version The patch deployment in RICT CBS devices will be done from 25.08.2021 to 31.08.2021 (1st Iteration/Deployment), 01.09.2021 to 06.09.2021 (IInd Iteration/Deployment), 07.09.2021 to 13.09.2021 (IIIrd Iteration/Deployment).

2. The following changes have been made in the RICT CBS version

  1. Performance improvement: –

    1. Changes are done to handle slowness during a transaction.
    2. Device getting unresponsive during config file updation.
  2. Changes made in the RICT CBS application: –

    1. Validation of Minimum, Maximum limits, and Multiples for Account Opening, Cash Deposit/Cash withdrawal are made at the device level through a config file. (No action required by BPM – BPM should wait till the config file is loaded and display on the menu screen).
    2. Transactions for which response is not received due to network issues will be available under the Transaction Update menu with the status as Pending. BPM can check & update the status of pending transactions subsequently i.e. Cash Deposit, Cash Withdrawal, Account Opening, and High-value withdrawal.
    3. Transaction status will be available for all transactions in Daily Transaction Report (DTR) and failed transactions are also listed separately .

3. Circles are requested to follow the following instruction for a smooth rollout of RJCT CBS version in RJCT CBS devices.

  1. RSI Team will push the new version to the RJCT device as per the schedule shared by RSI.
  2. SOP Document with changes in functionality needs to be communicated to all branch post offices having RJCT CBS application rollout.
  3. Necessary instructions to be given to BPMs for keeping the device powered on the planned rollout date.
  4. Post successful deployment/version upgrade, BPMs can carry out the regular work.
  5. Transactions carried out in the older version will not reflect in Daily Transaction Report (DTR) after the version upgrade. BPM shall be requested to take DTR if it is required for previous dates before the version upgrade.

4. It is requested to circulate the roll-out plan, SOP for RICT CBS version, roll out instruction to all CBS Post Offices along with RICT CBS Branch Post Offices for information, guidance, and necessary action.

5. Hindi version of this order will be issued in due course.

6. This issues with the approval of Competent Authority.


  1. Roll-out plan for RJCT CBS version
  2. SOP for RICT CBS version

Yours Sincerely,

(Devendra Sharma)
Assistant Director (SB-II)

Source: Click here to view/download the PDF