ONLINE 64KB ECHS SMART CARD APPLICATION – Request for forget password: ECHS Order dated 10.06.2026
Central Organisation ECHS
ECHS Bhawan
Near Gopinath Circle
Delhi Cantt- 110 010
B/49711-NSC/AG/ECHS/Policy
10 Jun 2026
All Station HQs
All Regional Centres
REQUEST FOR FORGET PASSWORD FOR ONLINE 64KB ECHS SMART CARD APPLICATION
1. lt has been observed that a large number of Ex-Servicemen (ESM) / Primary Beneficiaries are foiwarding requests for resetting of passwords on account of forgotten or lost login credentials. ln order to streamline the process and facilitate timely resolution of password requests, the following procedure is hereby promulgated for strict compliance by all concerned:-
1.1 Password Reset through Registered Email lD.
1.1.1 Login to the ECHS website (echs.sourceinfosys.com). Click on “Already Registered. Click to Login”
1.1.2 Enter ESM/Primary Beneficiary Registered Mobile number and Click on “Forgot Password”.
1.1.3 Enter the registered email lD of ESM/ Primary Beneficiary for generation of OTP.
1.1.4 OTP will be forwarded to the registered email ID of ESM/ Primary Beneficiary. Beneficiaries are advised to also check Spam/ Junk folders for the OTP received in email lD.
1.1.5 Enter the OTP and reset the password accordingly.
1.2 Password reset through answers to security questions.
1.2.1 Login to the ECHS website (echs.sourceinfosys.com). Click on “Already Registered. Click to Login”
1.2.2 Enter ESM/Primary Beneficiary Registered Mobile number and Click on “Forgot Password”.
1.2.3 Click on “Using Security Question” Tab and answer the security question to reset the password.
1.3 Non-Receipt of OTP in Registered Mail lD or not knowing answers to security questions.
1.3.1 ln case OTP is not received on the registered email lD, ESM / Primary Beneficiary to send E-mail from their registered email id with subject FORGET PASSWORD alongwith service no./ registered mobile number to lditechs2[at]echs.gov.in at CO ECHS or respective ECHS Regional Centre.
1.3.2 ln cases where the ESM / Primary Beneficiary do not have a registered email lD, a copy of PPO is also required to be forwarded to lditechs2[at]echs.gov.in at CO ECHS or respective ECHS Regional Centre for verification purposes.
1.3.3 After verification of submitted details, password will be issued by return mail.
2. In order to facilitate seamless access to the ECHS portal, all ESMs /Primary Beneficiaries are advised to ensure updation of their email IDs in the ECHS application. The procedure for updation of email ID is laid down in CO ECHS letter No. 8149711-NSC/AG/ECHS/Gen Corr dated 16 Sep 2025 (Copy enclosed) regarding change of data after printing of new ECHS. cards.
3. This letter supersedes all letters issued earlier by Central Organisation ECHS regarding forget password. This information is to be disseminated to all Polyclinics and displayed at prominent places for information of ECHS Beneficiaries.
(Anurag Bhardwaj)
Col
Dir (Stats & Automation)
for MD ECHS
COMMENTS