Sub: New Pension System (NPS) and its-implementation.
Subject: National Pension System (NPS) and its implementation.
The details of the functionalities released recently for the nodal offices under Govt. Sector
|Functionality for nodal offices on
Tier-II operations and voluntary contribution processing
|The Govt. sector Nodal Offices have now
been provided with utility for activating the Tier II account and its
operation for all Government employees. The Government subscribers (mandatorily
covered under NPS) can also approach their “associated Nodal Office for
making additional investment (Voluntary Contributions) in their PRAN –
Tier I account in order to claim tax benefits.
|Upload of unequal contribution for
|In, case of Govt.‘ sector employees,
the Nodal Office is required to prepare and upload the contribution file
wherein the Employee and Employer Contribution are equal for each
subscriber. This functionality will now allow the Nodal Offices to
prepare and upload contribution files where Employer and Employee
contribution amount are not. same due to various exceptional reasons.
|Insertion of QR Code facility on
backside of PRAN
|For new PRAN cards, a Quick Response (QR)
code will be inserted, which when scanned on a smart phone will enable
easy access to CRA website for any information on NPS.
|Grievance resolution by monitoring
office in CRA system
|In case of Govt. sector Nodal offices,
only the PAOs/DTOs can provide resolution remarks for the grievances
raised against them by ‘ their associated subscribers in Central
Grievance Management System (CG-MS) module. However, the mapped Pr.AOs/DTAs
can only monitor the status of the grievances (using ‘Token No’) raised
against underlying PAOs/DTOs. Now, with the new facility made available
in the CRA system, the Pr.AOs/DTAs can verify whether the PAO/DTO
hasresoived the grievance.
|Pop – Up window for resolution of
pending grievance in CRA system
|To aid the Nodal Offices, a pop-up
alert is displayed on the home page immediately after the User logs in
to CRA website (www.cra-nsdl.com). The pop-up displays the count of
grievances pending (if any) for more than 30 days. The User has two
options i.e., either to resolve the grievances immediately by selecting
the option ‘Resolve Now’ (which will guide the user to ‘grievance
resolution’ screen) or to select ‘Resolve Later’ to continue with
regular operations and provide resolutions to the grievances later, The
pop-up window is a reminder to all the Nodal Offices which have any
grievance pending for resolution beyond 30 days in Central
Grievance Management system (CGMS) module.
|Functionality for capturing bank
details and contact details of the nodal offices
|‘A facility has been provided to Nodal
Offices of Central Govemment to enter the contact details of their Nodal
Officer (along with details of alternate Nodal Officer) and the Bank
account details of respective Nodal Office in CRA system. This will help
Trustee Bank and CRA to identify the nodal offices for better
|Login facility for, DDOs in CRA system||The DDOs c an login the CRA system
using User ID & I-PIN (password). The DDOs can generate their l-PIN by
capturing a request through instant reset option in the CRA system (www.cra-nsdl.com)
and getting it authorized by their associated Nodal Office (PAOs/DTOs).
This facility has been granted to the DDOs to enable them to view
various reports, which is quite helpful in day to day functioning.
Features released recently for NPS Subscribers