Subject :- Streamlining Action on Public Grievances – uploading of replies given by the Ministries Departments to the petitioner on CPGRAMS
It is observed that in most of the cases of public grievances, the Ministries/ Departments/ Organizations do not upload the replies to the petitioner on the portal. It is requested that in case, any letter or Orders etc. are issued by the Ministry / Department Organization concerned for redress of the grievance or for not acceding to the request for valid reasons, the same may also be uploaded into the portal. Extension of access of CPGRAMS through Common Service Centres (CSC) is under consideration and it is required that print out of reply should be given from CSC.
Department of Defence Finance,
Subject: Streamlining Action on Public Grievances – uploading of replies given by the Ministries / Departments to the petitioner of CPGRAMs.
No. AN/GREEVANCE CELL/Corr/Misc/VI
The Grievance Officer
O/o the PCsDA/CSDA/PCof A/cs(Factories)
Sub: Streamlining Action on Public Grievances- Uploading of replies given by the Ministries/ Department to the petitioner on CPGRAMS.
Encl: 2 Pages
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