Extension of e-KYC functionality for operation of RD and PPF scheme accounts: SB Order No. 07A/2025

Extension of e-KYC functionality for operation of RD and PPF scheme accounts: SB Order No. 07A/2025: Department of Posts Order dated 07.07.2025

SB Order No. 07A/2025

No-FS-25-01/2018-FS-CBS
Government of India
Ministry of Communications
Department of Posts
(F.S. Division)

Dak Bhawan, New Delhi — 110001
Date: 07.07.2025

ADDENDUM

To
All Head of Circles / Regions

Subject: Extension of e-KYC functionality for operation of RD and PPF scheme accounts — Regarding.

Madam / Sir,

This has the reference to the SB Order No. 07 dated 30.04.2025.

2. Aadhaar based e-KYC process has been introduced pan India in all Departmental post offices w.e.f. 06.01.2025 for onboarding of new customers (Creation of Customer Information File (CIF)) and opening of Single & Individual Type Post Office Savings Accounts (POSA).With effect from 23.04.2025, this facility has been extended in Monthly Income Account Scheme (MIS), Time Deposit Scheme (TD), Kisan Vikas Patra Scheme (KVP) and National Savings Certificate VIII Issue (NSC) scheme accounts

3. Incontinuation of the same, ekyc enabled functionalities in respect of Recurring Deposit (RD) and Public Provident Fund (PPF) schemes, as below, have been developed and deployed in CBS w.e.f 27.06.2025.

1. Opening of RD & PPF scheme Accounts
2. Acceptance of Deposits in RD & PPF Accounts
3. Opening of RD Loan and PPF Loan Accounts
4. Disbursement of RD Loan and PPF Loan amount irrespective of amount
5. Withdrawal from PPF Accounts irrespective of the limit of amount
6. Repayment of Loan in RD and PPF accounts

4. The CBS transactions through the menus viz. CRDOAAC, CRDP, CAOLARD, LARDD, CPPFAO, CLPPFAO, CPDTM and CPWTM can now be performed either through paper or e-KYC basis.

5. (i). On invoking the menu for opening of RD / PPF / RD Loan & PPF Loan account, the Counter PA has to obtain the biometric of the depositor for getting the consent to use his/her Aadhaar and proceed for feeding the other details for opening of the account. On completion of all the data entry on the screen, before submission, second biometric of the depositor shall be obtained for authenticating the transaction.

6. Pay-in-slip (deposit) or withdrawal vouchers shall not be collected for any amount of credit and debit in RD, PPF, RD Loan and PPF Loan accounts while performing transactions through eKYC. While opening the RD and PPF accounts on Aadhaar Authentication basis, the amount written by the depositor in the Account Opening Form (SB-eKYC-AOF) shall be considered as amount of initial deposit in RD and PPF accounts.

7. If the depositor desires to transfer the funds from PO Savings Account for opening of RD accounts, the debit account should be either Single or Joint B type account of the depositor. In case the account is opened on transfer of funds from the PO Savings Account of the depositor, withdrawal form (SB-7) shall not be collected, as the account is opened through biometric authentication of the depositor.

8. The existing process shall be followed for the paper-based (voucher based) transactions.

9. Aadhaar Authenticated Transactions will directly be posted in the ledgers and require no verification by the checker. Accordingly, the accounts will be opened directly on biometric authentication of the depositor.

11. The development of functionalities like Account Closure, Transfer of Accounts, change of nomination (Account Modification) etc. through biometric authentication are underway. Meanwhile, these operations shall continue to be performed through the existing method.

12. The following points are once again reiterated.

(i). For any e-KYC based transactions, AOF or any other form collected from the customer shall have Aadhar no. in masked form (xxxx-xxxx-____ ). If any document contains the unmasked Aadhaar, Postmaster should ensure that first eight digits of the Aadhaar number are masked using black ink pen or sketch.

(ii). All the post offices and CBS-CPCs should ensure that the Aadhaar Number is masked in all the existing documents like AOF, KYC Form etc. containing the Aadhaar Number including the copy of the Aadhaar obtained.

(iii). Circles should encourage e-KYC based transactions by all the new customers and existing account holders, for ease of KYC compliance and for ease of operations for the customers and Department.

13. It is requested to circulate these instructions to all post offices for information and guidance.

This issues with the approval of Competent Authority.

Yours faithfully

(Gourav Jain)
Assistant Director General (FS-II)