Modified Format-F for Capturing Change Information about pensioner Details / status changes: Central Pension and Accounting Office (CPAO) O.M. dated 21.10.2025
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
CENTRAL PENSION ACGOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
CPAO/IT&Tech/Master Data/14 Vol-IIIA/2025-26/49
Dated: 21.10.2025
Office Memorandum
Subject: Modified Format-F for Capturing Change Information—reg.
The undersigned is directed to refer to the subject cited above and state that under the e-scroll system, several formats have been devised for capturing data from banks relating to pension payment. Format-‘F’ is required to be submitted by banks for capturing changed information of pensioners such as change of category of pensioner from ‘A’ to ‘B’ on death of a pensioner; transfer of pension account from one bank to another, etc. However, it is observed that banks are not submiting the Format – F as an intimation to CPAO on the occurence of such events. This breaks the seamless flow of information & updates to key stakeholders i.e. CPAO, PAOs & Admin Ministries.
It has been decided by the Competent Authority to revise the Format-‘F’ to’ include additional information such as commencement and discontinuation of FMA and to remove certain fields that are no longer relevant (e.g. cheque number, cheque amount etc.). Accordingly a new Format ‘F’ has been drafted and the modifications are as under:
- Deleted Scroll No. and Scroll Date, as this information need not be linked with the e-Scroll.
- Deleted the Change Type field, as banks were finding it difficult to codify change information under the existing codes. Instead, separate columns have been created corresponding to these codes.
In view of above, CPPCs of Authorized Banks are hereby directed to update Format-‘F’ to furnish such changed information to CPAO in this format alongwith the payment scrolls. Data in Format-‘F’ should be submitted monthly (ie. one file per CPPC per month).Revised Format- ‘F’ and its Workflow has been annexed herewith for information and strict compliance.
This issues with the approval of the Chief Controller (Pensions).
(Ajay Chaudhary)
Sr. Accounts Officer (IT & Tech)
Format-F
Bank → CPAO
What is Format-F
Format for Banks (CPPCs) to notify CPAO about pensioner Details / status changes.
Main Use Cases
- Death – Pensioner passes away
- Life Certificate – Annual life proof
- PPO Transfer – Bank change
- Commutation – Lump sum payment
- Fixed Medical Allowance – Start/Stop
- Pay Commission – Salary updates
- Pensioner Mobile No / Email – Mobile/Email updates
Workflow
1. Event Occurs
Bank identifies pensioner events (death, transfer, medical,Commutation etc.)
2. Data Collection
Always Required:
- PPO Number, CPPC Code, Bank IFSC
- Pensioner Name, Account Number
Event-Specific Data:
- Death: PPO categories, death date
Transfer: New bank details
Commutation: Amount, dates
FMA: Start/Stop
3. Validation
System checks mandatory fields, date formats, data types
Sample Json
4. JSON Creation
{
“ppoNumber”: “ABC123456789”,
“cppcCode”: “BANKOO1”,
“yearMonth”: “202509”
} |
5. Secure Transmission
Send by upload
6. CPAO Receives
Stores in Form F New table, assigns tracking number
7. CPAO Validation
Outcomes: Its just View & Accept as Received Data from Banks
8. Event Processing Based on Event Respective Section Process this request
- Death: Change to family pension
- Life Certificate: Mark active
- Transfer: Update bank details
- Commutation: Record payments
- FMA: Update allowances
- Pay Commission: Recalculate pension
Generate a predefined format letter based on event and dispatch letter.
9. Database Update
Amendment Table Update
1. Bank Upload
Portal: https://eppo.nic.in/eppo/
Login > Bank Dashboard > Upload > Format -F option
Bank uploads Format-F JSON file.
File must follow Format-F schema.
2. Migration to Format-F Structure
Uploaded JSON parsed & mapped to Format-F SQL table.
JSON object mapping.
3. Validation
Common Checks: Mandatory fields, correct formats.
Event-Specific Checks:
Death: Date_of_Death required
Transfer: Transfer Type, Transfer_CPPC_Code required
4. Commutation: Commutation Amt, Commutation Paid _Date required
FMA: FMA_Action (START/STOP) required |
5. Data Segregation
Records segregated section-wise based on PPO No.
Auto-visibility to respective sections.
6. Database Insertion
Valid records > AMT_Master_tbl
Audit logs maintained with CreatedOn, UpdatedOn, User ID.
7. Section Processing
Section downloads/prints letters for PAO.
8. Dispatch
Letter forwarded to R&D for dispatch.
9. Availability
Validated data available in PAO login for reference.
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View/Download the Signed PDF
COMMENTS