Electronic Reservation Slip (ERS) – The printout in standard specified Performa containing reservation particulars, and instructions for use which can be used by the passenger along with the relevant authorizedIdentification, as travel authority for performing the journey.
Virtual Reservation Message (VRM) – A screen-shot of the e-ticket displayed through laptops/palmtops/ Mobile phone is referred as Virtual Reservation Message (VRM).
ERS/VRM along with any one of the eight prescribed ID proofs in original and the indication of the passenger(s)’ name(s) in the Reservation Chart will authorize the passenger to travel.
VRM combined with valid photo-id in original will be treated as an instrument on par with the ERS.
ERS/VRM along with one of the eight prescribed proofs of identity in original will also authorize the passenger to enter the platform on the day of journey and he/she will not be required to purchase platform ticket. ERS/VRM along with original id proof will be required to be produced on demand of Ticket Checking Staff on the platform.
Reference : Railway Board Letter No.2008/TG-I/10/P/SMS dated 20.07.2011
Valid ID Proofs:
Voter identity card
Photo I/d card of Central/State Government
Student Identity Card with photograph issued by recognized School/College for their students
Nationalised Bank Passbook with photograph
Credit Cards issued by Banks with laminated photograph
Change of boarding station & change in name of E-Ticket passenger :-
- For getting these facilities, customer can now approach the nearest Railway Reservation Office with ‘Electronic Reservation Slip’ print out and photo identity proof in original of one of the passenger traveling in the ticket at least 24 hours before the scheduled departure of train as per extant Railway rules.
- Please note that reservation offices can change ‘Boarding Station’ & ‘Passenger Name’ against a request from the passenger as per extant railway rules applicable to other face to face counter booked tickets .
- Facility in the name change of passenger holding confirmed e-reservation has been permitted as per extant Railway rules noted as under:-a. Where the passenger makes a request in writing 24 hours before the scheduled departure of train to the nearest Railway Reservation office. It can be transferred to an-other member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife. He should bring the ‘Electronic Reservation Slip’ print out along with photo identity card proof in original & a proof for blood relation desired to be changed .
b. Where the passenger is a Government Servant proceeding on duty and appropriate authority, makes a request in writing 24 hours before the scheduled departure of train.
- Such request will be granted once only.