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Defence Travel System (E-ticketing): Introduction, Users, Features & Audit

Defence Travel System (E-ticketing): Introduction, Users, Features & Audit

Government of India
Controller General of Defence Accounts
(Defence Travel System)
Phone No.: 011-26108268/26108269 /Fax No.: 011-26163403

No. EDP/600/E-ticketing/LAO

Dated: 29.02.2016

(Through CGDA’s website)

Subject: – Audit of Defence Travel System (E-ticketing): Local Audit Office 


The E-ticketing system has been developed to facilitate the Armed forces Personnel to book tickets through Defence Travel Portal. The project has been approved by MoD with the approval of Raksha Mantri. The first phase of the project is implementation of E-ticketing platform for the three services for Rail Travel in lieu of Railway warrants for Armed forces Personnel. The second phase of the project is to extending the system to Air Travel for Armed Forces Personnel. Defence Travel System is a cashless system for booking of tickets in respect of Defence personnel and their dependents for the government bonafied duties only. For booking of tickets RDS Account (Rolling Deposit Scheme) has been opened with IRCTC and amount due to Indian Railway at the time of booking is paid from this account.
2. Users:-
(i) Units from Army/Air Force/Navy are the users of this system. Log-in-lds in the form of PKI tokens (CO Token and Master Booker Token) have been issued to units for booking/cancellation of tickets.
(ii) Pay Accounts Office: – PAOs/AFCAO/NPAO is also the users of this system and log-in-ids in the form of PKI-tokens have been issued. PAOs/AFCAO/NPAO can’t book/cancel tickets using their tokens. Their role in the system is different.
(iii) Role of Pay Accounts Office: – PAOs download the data of respective units using log-in-ids (PKI-token) issued to them and after requisite steps they run the data in the monthly/quarterly pay system and debit/credit due to the Defence Personnel takes place in their lRLAS.
3. Features:-
(i) The tickets can be booked through DTS as per TR only. TRs are already incorporated in the system.
(iii) Initially, when Defence personnel/dependents from respective units books a ticket from this system the full fare amount deducted from RDS account. After that DTS calculate automatically the share of amount which has to pay by individual/traveler or the share of amount which has to be borne by Government.
(iv) Accordingly, PAOS/AFCAO/NPAO download data of respective units using their log-in-ids(PKI-tokens) and after doing their requisite steps, run the data in the monthly/quarterly pay system and debit(in case of booking)/credit (in case of cancellation) of individual’s Share takes place into lRLA.
(v) All the steps mentioned above are executed online.
4. Local Audit Offices:-
(i) At present manual audit of warrants is carried out by the LAOS for the tickets booked/cancelled by the Defence Personnel through manual warrant which are being controlled and issued at unit level to Defence personnel for the bonafied government duties. Manual warrants are accounted and audited by the respective LAOS.
(ii) Now LAOS can conduct audit online for booking/cancellation made by Defence Personnel through Defence travel system from their respective units/other units (exceptional cases) using the log-in-ids (PKl tokens) from ‘REPORT‘ tab available in the MB/CO tokens.
5. General audit point to be checked by the LAOS [Audit Drills]:-
(i) Data of individual/dependants created in the system are as per service records.
(ii) Proper sanction/authorization/move sanction from the competent authority has been taken for booking/cancellation of a ticket.
(iii) Tickets are booked as per rules regarding entitlement of class.
(iv) Duty station/NR8 Duty station/ NA, Home Town/NRS Hometown/ NA, SPR/NRS SPR/NA has been feed in the system are as per records of Service Book.
(v) The officer approve the request of booking/cancellation is personally responsible to ensure that the move in question is authorized under rules. The extra expenditure caused to the state by the unauthorized issue of tickets is liable to be recovered from the officer who issued the tickets.
(vi) In no circumstance may ticket be issued for the personal journey which is not covered under TR on ground of refund the amount involved in booking.
(vii) To avoid duplicacy in case of issue of manual warrant in the unit for any unavoidable reason due to which e-ticketing system was not working at that time, LAOS should check that data of the same warrant issued manually is updated in the system (Offline Booking) or not. This data should be updated in system after completion of journey.
(viii) The nature of duty for which the journey was undertaken is as per move sanction.
(ix) Number of total tickets booked in a year for Form ‘D’ and all types of LTC.
(x) In case of cancellation of tickets on personal/official ground, whether sanction of the same has been obtained from competent authority or not.
(xi) In case of temporary duty move if journey has not been performed whether tickets have been cancelled in appropriate time or not.
(xii) All other relevant points which are same as applicable in manual warrant should be checked in the system.
(xiii) Any other important points for which are concerned for the LAOs are required to be checked/verified through the system.
6. Any violation of ruleS/entitlements/authorizations which comes in the notice during audit of the system should be brought in the notice of this office and concerned CDA office without any delay.
7. Action point: – Suitable and early action is required to be taken by the LAOS as per para 5 and 6 above. It is requested to issue suitable directions to all the LAOS under your command.
Jt. CGDA (IT & S) has approved.
(Deepak Kumar)

Source: www.cgda.nic.in


  • Parveen sing 1 month ago

    Sir course se home town ke liye ticket book ho skta hai konsa TR hoga ya fer nai ban skta onpayment jana hoga

  • makesh Sharma 5 months ago

    sir pcda travel website not working today pl rectify the problem my token No MB1A02468

  • Ashish 1 year ago

    Can I reschedule my train ticket booked through cv by e ticket system can reschedule it. 

  • dabhi pradipsinh 2 years ago

    jai hind sir mera co token dactiv ho gaya hai User-CO1A01783 ushe activ kese kare sir

  • Pankaj Kumar Sharma 2 years ago

    Sir I have renewed by E ticketing tokens issued to us, however still cannot be accessed as your official website is showing an error which is “insecure connection” pl tell me hot to resolve the issue. regards.

  • D K dubey 2 years ago

    Sir i have completed 24 yrs service and presently hold ACP Nb Sub but reservation in IInd AC not shown. Pl tell why

  • Naveen 2 years ago

    Sir pobor profile date of birth is rong how can change it

  • Sir name change kse kre

  • […] Read also: Defence Travel System (E-ticketing): Introduction, Users, Features & Audit […]

  • Raghbir 2 years ago

    My DTS mein e ticket profile block hogay hai kisi dusre pers ke sath. So pl what to do

  • Jahangir Ahmad 2 years ago

    Sir our MB1 token is not working, we are using MB2 token currently. Could you please help me out with the procedure of unblocking the token.

  • dinesh 2 years ago

    dear sir i am enable to connect pcdatravel.gov gov in . What is the problem sir

  • ashwin lama 2 years ago

    Sir my token expiring on 16 Nov 2021 what do i have to do to reenable

  • sekar v 2 years ago

    train and air cancellation fare details pls

  • Shubham kumar 2 years ago

    Sir my e ticketing id is not working and whenever I create new id it show allready exist but when I login throw my id it show my number is wrong sir plz give solution

    • Bhargav Goud 2 years ago

      I can’t able to.procees ticket request as profile not updated. Can’t able to contact your office . Pls help.me.in this

  • Shiv Kumar Tripathi 2 years ago

    I have been given honorary commission wef 15 Aug 21 from MWO to Hon Flying Officer pay level 8 to 10B, but not able to book Air tickets on LTC. Option is not coming to change pay level 8 to 10B, Kindly change and update profile.

  • NEWTON SK 3 years ago

    6500338Y NK/MUSN NEWTON SK SIR mera free tickets nahi milraha hai please help me

  • Sagun Katiyar 3 years ago

    Sir I have not opening pcda page having problems plz help. I m not connecting help line nos .

  • Ashok Thapa 3 years ago

    sir mene ek NO 5758654W MACP Nb sub sivjeet singh ka edit profile kiya tha MB token se aur CO token mein show nahi kar raha hai kya karna parega sir show karne ke liya

  • Sir, mera Personal No 13756256F hai or e-tickting PC mein 13766256X publish ho geya hai eshe change karana hai ho nahi raha please help me

  • ANIL singh. Yzdav 3 years ago

    Sir not working net my liv cancil covid 19 parablem tiket cancil please

  • H. Singh 3 years ago

    Sir Master Tokin deactivate hone ke bad use kese activate karana hai usaka Kya tarika hai please sir

  • Hello… update token password after 15 days reset password not access with shows PLEASE DONT USE SPECIAL CHARACTER!!!! Pls gives quick solution

  • Shinde Narayan Dattatraya 3 years ago

    My Army No changed after promoted to NB SUB from 6940520P to JC733816W. Unable book ticket through DTS after edit profile. Msg display your personal No does not match with the PAO (AOC, SECUNDERABAD) data. Pl contact DTS Helpline. Pl do the needful at your end.

    • Ravinder 3 years ago

      Sir have you solve your problem or not. If solved pl advise me how. I am also facing the same problem

    • vikram jeet 3 years ago

      My Army No changed after promoted to NB SUB . Unable book ticket through DTS after edit profile. Msg display your personal No does not match with the PAO data. Pl contact DTS Helpline. Pl do the needful at your end.

  • Vikash 4 years ago

    Sir my token blocked. Sir btao kais activate kare


  • R r s baldevram 4 years ago

    Sir cancel my e-ticket booked through pcfa as warrent having one no s 6641074732. 2856319393 Mo 9727165440

  • manpreet singh 4 years ago

    sir plz SPR ka full form batao

  • Himanshu MishraTR 4 years ago

    TR rules pdf we need.

    • Sumit kumar 4 years ago

      Pls send the e-tickets for given below pnr pnr.2205462297 date.6 jan 19.pnr.2852761251 date.6jan19 pnr.8728318234 date.7jan19 pnr.6138237935 date.31jan19. Pnr.2105462690 date 1feb19

  • Dabhade Vilas Vijayrao 4 years ago

    8669206195 my mobile number registered

  • Dabhade Vilas Vijayrao 4 years ago

    My journey date change

  • joise tj 5 years ago

    sir,Iam a N/OFFR who was posted at 10AF HOPITAL from may 2016 to july 2018 and they opened my profile in army instead of MNS. Presently Iam posted at 159GH. and am not able to book my tickets through E ticketing.There fore kindly change me to MNS instead of Army.I will be greatful to you

  • Unknown 5 years ago

    dts portal is not opening

  • Unknown 5 years ago

    Your helpline system is so poor no one attend call please improve as soon as possible

  • Unknown 5 years ago

    Request confirm when parents unit not able to book ticket on any reason (Network issue system issue, i can book tatkal tickets with any other nearest unit. Treat matter most urgent pl

  • Unknown 5 years ago

    no body atten the all and response

  • Unknown 5 years ago

    Sir, 4 train seat reserved vide your e-ticketing system from jalandhar cantt to new Delhi and from New Delhi to VIJAYAWADA but ticket wasn't generated. It was showing that request has been sent but for further confirmation I need your help as soon as possible, thanks

    • Sharath 2 years ago

      Sir we are not able to generate tatkal tickets.system is showing’fare mismatch’ every time on everybody’s case.please help

  • Unknown 5 years ago

    E ticket token expiry date show kr raha hai renew karne ke liye kya krna padega

  • Unknown 5 years ago

    5year children Ka ticket booking Karna hai kya e ticketing main free WT per

  • Sir can I cancell e ticket partially.

    • Yes,but you will loose some percentages of cancellation charges with reservation changes & fress reservation changes will have to be charged.

      • Hello… update token password after 15 days reset password not access with shows PLEASE DONT USE SPECIAL CHARACTER!!!! Pls gives quick solution

  • Unknown 5 years ago

    Sir. There is no response to my complaint No 71101035 dated 12 Jan 19.Request it to b solved at the earliest in order to plan my move accordingly.. Thanks.

  • Unknown 5 years ago

    you are not complain acceptable and no any online complain website at DTS so no reply complain no

  • Unknown 5 years ago

    Sir, if e ticket has been issued and for cancellation internet is not working, how ticket will be cancel.

  • Unknown 5 years ago

    Sir Can I book my reservation from Visakhapatnam to Vijayawada and then further from Vijayawada to Hz Nizammuddin in Chennai Rajdhani expin DTS
    Please clarify it

  • Unknown 6 years ago

    Sir our unit token certificate has been expire How can renew it.

  • Sir I have a reserved ticket by e ticketing system in my unit. That was Delhi to cannanore.now i would like to change the boarding from Delhi to Jhansi.what I want to do ?

  • Anonymous 6 years ago

    Nobody attend the call at your helpline or whatsapp…..

    • Jai hind sir mera MB TOKEN block ho gya hai use kaise active kre pl help me sir🙏🙏