Pensioner’s Grievances-Impact of Pension Adalats and CPENGRAMS: 110th Report by Department Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice  

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Pensioner’s Grievances-Impact of Pension Adalats and CPENGRAMS: 110th Report by Department Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice  

Pensioner’s Grievances-Impact of Pension Adalats and CPENGRAMS: 110th Report by Department Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice

REPORT NO.
110

PARLIAMENT OF INDIA
RAJYA SABHA

DEPARTMENT-RELATED PARLIAMENTARY STANDING COMMITTEE
ON PERSONNEL, PUBLIC GRIEVANCES, LAW AND JUSTICE

ONE HUNDRED TENTH REPORT
ON
Pensioner’s Grievances-Impact of Pension Adalats and Centralized
Pensioners Grievance Redress and Monitoring System (CPENGRAMS)

(Presented to the Rajya Sabha on 10th December, 2021)
(Laid on the Table of Lok Sabha on 10th December, 2021)

Rajya Sabha Secretariat, New Delhi
December, 2021 / Agrahayana, 1943 (Saka)

Read also: Standing Committee Report Summary on Pension Grievances: Recommendations on CPENGRAMS, CGEGIS, Additional Pension, Medical Facilities, Provisional Pension & Family Pension

C O N T E N T S  PAGES
1. COMPOSITION OF THE COMMITTEE (i)
2. INTRODUCTION (ii) – (iii)
3. ACRONYMS (iv)-(v)
4. REPORT 1 – 52
CHAPTER 1 INTRODUCTION  1-5
CHAPTER 2 Effectiveness of CPENGRAMS and Pension Adalats-Way Forward  6-18
CHAPTER 3 Grievances pertaining to Pension policy, Pension structure and other retirement benefits   19-35
CHAPTER 4 Grievances pertaining to authorization, sanction and processing of Pension  36-46
CHAPTER 5 Grievances pertaining to disbursement of Pension  47-53
*5.

*6.

RECOMMENDATIONS/OBSERVATIONS AT A GLANCE RELEVANT

MINUTES OF THE MEETINGS OF THE COMMITTEE

*To be appended at later stage.

COMPOSITION OF THE COMMITTEE

DEPARTMENT RELATED PARLIAMENTARY STANDING COMMITTEE ON PERSONNEL, PUBLIC GRIEVANCES, LAW AND JUSTICE

1. Shri Sushil Kumar Modi – Chairman

RAJYA SABHA

2. Shri Deepender Singh Hooda
3. Shri Mahesh Jethmalani
4. Dr. Sasmit Patra
5. Shri Sukhendu Sekhar Ray
6. Shri K. R. Suresh Reddy
7. Shri Shiv Pratap Shukla
8. Shri Vivek K. Tankha
9. Shri P. Wilson
10. Shri Kanakamedala Ravindra Kumar

Read also: Introduction – Category of Pensioners : Chapter 1 of 110th Report of Parliamentary Committee on Pensioner’s Grievances

LOK SABHA

11. Shri Kalyan Banerjee
12. Shri Pradan Baruah
13. Shri Venkatesh Netha Borlakunta
14. Shri Pradeep Kumar Chaudhary
15. Shri Vinod Chavda
16. Shrimati Veena Devi
17. Shri Jasbir Singh Gill
18. Shri Choudhury Mohan Jatua
19. Dr. Ramesh Pokhriyal ‘Nishank’
20. Shri Kanumuru Raghu Rama Krishna Raju
21. Shri Jyotirmay Singh Mahato
22. Shri Malook Nagar
23. Shri Suresh Pujari
24. Shri A. Raja
25. Shri Omprakash Bhupalsinh alias Pawan Rajenimbalkar
26. Shri Upendra Singh Rawat
27. Shrimati Sandhya Ray
28. Shri Kuldeep Rai Sharma
29. Shri Mahendra Singh Solanky
30. Shri B. Manickam Tagore
31. Vacant

SECRETARIAT

1. Shri Pradeep Chaturvedi, Joint Secretary
2. Shri Vinay Shankar Singh, Director
3. Shri Amit Kumar, Deputy Secretary
4. Shri Goutam Kumar, Deputy Secretary
5. Shri Mohammad Amin Ansari, Deputy Director
6. Ms. I.V. Rajya Laxmi, Assistant Committee Officer

Read also: Effectiveness of CPENGRAMS and Pension Adalats – Way Forward: Chapter 2 of of 110th Report of Parliamentary Committee on Pensioner’s Grievances

INTRODUCTION

I, Chairman of the Department-related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice, having been authorized by the Committee on its behalf, do hereby present the One Hundred Tenth Report on the Subject ‘Pensioner’s Grievances-Impact of Pension Adalats and Centralized Pensioners Grievance Redress and Monitoring System (CPENGRAMS)’.

2. The Committee identified the subject ‘Pensioner’s Grievances-Impact of Pension Adalats and Centralized Pensioners Grievance Redress and Monitoring System (CPENGRAMS)’ to examine the pension grievance redressal machinery of the Government of India and to identify the shortcomings therein and to suggest measures so as to facilitate effective and efficient redressal of pensioner’s grievances. The subject was inter-alia notified in Parliamentary Bulletin Part-II No.60314, dated 10th December, 2020.

3. The Committee heard the Secretary, Department of Pensions and Pensioners’ Welfare during the first meeting held on 9th December 2020 and the Secretary, Central Government Pensioners’ Welfare Association, Secretary Department of Pensions and Pensioner’s Welfare and Controller General of Accounts, Ministry of Finance on 4th January, 2021.

Read also: Grievances pertaining to Pension Policy, Pension Structure and other Retirement Benefits: Chapter 3 of 110th Report of Parliamentary Committee on Pensioner’s Grievances

4. While considering the Subject, the Committee mainly relied upon the following documents/information:

(i) Background notes, power point presentations of Department of pension and Pensioner’s welfare;

(ii) Replies furnished by Department of pension and Pensioner’s welfare and Central Pension Accounting Office to the questionnaires furnished by the Secretariat;

(iii) Representations received from various Pensioner’s associations

(iv) News articles, editorials and material from the internet.

Read also:  Grievances pertaining to Authorization, sanction and processing of pension: Chapter 4 of 110th Report of Parliamentary Committee on Pensioner’s Grievances

5. The Committee wishes to place on record its gratitude to the Secretary, Department of pension and Pensioner’s Welfare; Secretary, Central Government Pensioners Welfare Association and the Controller General of Accounts, Ministry of Finance and others for furnishing necessary information/ documents and rendering valuable assistance to the Committee in its deliberations.

6. For the facility of reference and convenience, the observations and recommendations of the Committee have been printed in bold letters in the body of the Report.

7. The Committee considered and adopted the Report in its meeting held on the 8th December, 2021 .

New Delhi
8th December, 2021.

SUSHILKUMAR MODI
Chairman,
Department-related Parliamentary Standing
Committee on Personnel Public Grievances
Law and Justice

Read also: Grievances pertaining to disbursement of pension: Chapter 5 of 110th Report of Parliamentary Committee on Pensioner’s Grievances

ACRONYMS

AIS All India Services
ASI Archaeological Survey of India
BSF Border Security force
BPL Below Poverty Line
CAG Comptroller and Auditor General
CAPF Central Armed Police Forces
CCS Central Civil Services
CGA Controller General of Account
CGDA Controller General of Defence Accounts CGHS Central Government Health Scheme
CGEGIS Central Government Employees’ Group Insurance Scheme CGWB Central Ground Water Board
CISF Central Industrial Security Force
CPAO Central Pension Accounting Office
CPC Central Pay Commission
CPPC Centralised Pension Processing Centres
CPGRAMS Centralised Public Grievance Redress and Monitoring System
CPENGRAMS Centralized Pensioners Grievance Redress and Monitoring System CRPF Central Reserve Police Force
CS(MA) Central Services Medical Attendant
CWC Central Warehousing Corporation
DDO Drawing And Disbursing Officer
DLC Digital Life Certificate
DoPPW Department of Pensions and Pensioners’ Welfare
DoPT Department of Personnel and Training
EPS Employees’ Pension Scheme
EPFO Employees’ Provident Fund Organisation
FMA Fixed Medical Allowances
GPF General Provident Fund
GSI Geological Survey of India
HOD Head of Department
ITBP Indo-Tibetan Border Police Force
JKGAD Jammu and Kashmir General Administrative Department
IPPB India Post Payments Bank
MACP Modified Assured Career Progression Scheme
MeitY Ministry of Electronics and Information Technology
MHA Ministry of Home Affairs
MIB Ministry of Information and Broadcasting
NPCI National Payment Corporation of India
NSSO National Sample Survey Office
OPD Out Patient Department
PAO Pay and Accounts Office
PPO Pension Payment Order
PSB Public Sector Banks
PSU Public Sector Undertakings
RBI Reserve Bank of India
SMS Short Message Service`
SSB Sashastra Seema Bal
UIDAI Unique Identification Authority of India

110th-report-of-parliamentary-committee-on-pensioners-grievances

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COMMENTS

WORDPRESS: 1
  • Konduparti Venkata Murarji 10 months ago

    It is noted from the Judgement of Gouhati High Court that special (additional) pension of 20% to be given after completing 79 years but not after completing 80 years . Any orders of Government issued.